Online Information Service Model at the Distance Learning Program Unit of Open University

This study aims to produce a UT student service system design at the Distance Learning Unit (UPBJJ) by applying Information and Communication Technology (ICT). This research is a research and development using the method developed by Borg and Gall. In the first year, field studies, data analysis, an...

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Main Authors: Agus Joko Purwanto, Rulinawaty Rulinawaty, Suparti Suparti, Kani Launggu
Format: Article
Language:English
Published: STAI Hubbulwathan Duri 2022-09-01
Series:Al-Ishlah: Jurnal Pendidikan
Subjects:
Online Access:https://journal.staihubbulwathan.id/index.php/alishlah/article/view/2242
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author Agus Joko Purwanto
Rulinawaty Rulinawaty
Suparti Suparti
Kani Launggu
author_facet Agus Joko Purwanto
Rulinawaty Rulinawaty
Suparti Suparti
Kani Launggu
author_sort Agus Joko Purwanto
collection DOAJ
description This study aims to produce a UT student service system design at the Distance Learning Unit (UPBJJ) by applying Information and Communication Technology (ICT). This research is a research and development using the method developed by Borg and Gall. In the first year, field studies, data analysis, and design development will be carried out. In the second year, application development and field trials were carried out. The results of the study found that the majority of respondents had access. Most respondents had no difficulty accessing THE services, TMK, online tutorials and web tutorials. The limitation of this research is that some of the available information does not match the respondent's needs and is difficult to reach. There is no problem with UPBJJ's internal management. The recommendations given are to adjust the organizational structure of the Distance Learning Unit (UPBJJ) and revise information about THE services, TMK, online tutorials, and web tutorials so that they are easily accessible and the contents can be used as guidelines for students in accessing Open University Services (UT). This research can be developed by focusing on public trust in distance learning.
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spelling doaj.art-727e0b3be9df4fef90839a03849bf23e2023-01-04T05:32:22ZengSTAI Hubbulwathan DuriAl-Ishlah: Jurnal Pendidikan2087-94902597-940X2022-09-011446059607010.35445/alishlah.v14i4.22421132Online Information Service Model at the Distance Learning Program Unit of Open UniversityAgus Joko Purwanto0Rulinawaty Rulinawaty1Suparti Suparti2Kani Launggu3Unversitas TerbukaUniveritas TerbukaUniversitas TerbukaUniveritas TerbukaThis study aims to produce a UT student service system design at the Distance Learning Unit (UPBJJ) by applying Information and Communication Technology (ICT). This research is a research and development using the method developed by Borg and Gall. In the first year, field studies, data analysis, and design development will be carried out. In the second year, application development and field trials were carried out. The results of the study found that the majority of respondents had access. Most respondents had no difficulty accessing THE services, TMK, online tutorials and web tutorials. The limitation of this research is that some of the available information does not match the respondent's needs and is difficult to reach. There is no problem with UPBJJ's internal management. The recommendations given are to adjust the organizational structure of the Distance Learning Unit (UPBJJ) and revise information about THE services, TMK, online tutorials, and web tutorials so that they are easily accessible and the contents can be used as guidelines for students in accessing Open University Services (UT). This research can be developed by focusing on public trust in distance learning.https://journal.staihubbulwathan.id/index.php/alishlah/article/view/2242online information servicedistance learning programinformation and communication technology
spellingShingle Agus Joko Purwanto
Rulinawaty Rulinawaty
Suparti Suparti
Kani Launggu
Online Information Service Model at the Distance Learning Program Unit of Open University
Al-Ishlah: Jurnal Pendidikan
online information service
distance learning program
information and communication technology
title Online Information Service Model at the Distance Learning Program Unit of Open University
title_full Online Information Service Model at the Distance Learning Program Unit of Open University
title_fullStr Online Information Service Model at the Distance Learning Program Unit of Open University
title_full_unstemmed Online Information Service Model at the Distance Learning Program Unit of Open University
title_short Online Information Service Model at the Distance Learning Program Unit of Open University
title_sort online information service model at the distance learning program unit of open university
topic online information service
distance learning program
information and communication technology
url https://journal.staihubbulwathan.id/index.php/alishlah/article/view/2242
work_keys_str_mv AT agusjokopurwanto onlineinformationservicemodelatthedistancelearningprogramunitofopenuniversity
AT rulinawatyrulinawaty onlineinformationservicemodelatthedistancelearningprogramunitofopenuniversity
AT supartisuparti onlineinformationservicemodelatthedistancelearningprogramunitofopenuniversity
AT kanilaunggu onlineinformationservicemodelatthedistancelearningprogramunitofopenuniversity