Perception and analysis of the 5S program at a business service provider

Perception and analysis of the 5S program at a business service provider

Given the importance that the service sector represents in our economy, the application of concepts and techniques for its administration and models aimed at improving its quality is growing. This article aims to analyze the main aspects of the 5S program in the implementation phase and in the cours...

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Bibliographic Details
Main Authors: André Luiz Emmel Silva, Lucas Vinícius Reis, Leonardo Moraes Aguiar Lima dos Santos, Maurício Sandim, Zora Ionara Soares Pereira
Format: Article
Language:English
Published: Universidade Estadual Paulista 2016-09-01
Series:GEPROS: Gestão da Produção, Operações e Sistemas
Subjects:
5S Program
Provision of Services
Benefits
Barriers
Audits
Online Access:http://revista.feb.unesp.br/index.php/gepros/article/view/1447

Internet

http://revista.feb.unesp.br/index.php/gepros/article/view/1447

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