The Bright and Dark Side of Gossip for Cooperation in Groups

Recent experimental studies seem to concur that gossip is good for groups by showing that gossip stems from prosocial motives to protect group members from non-cooperators. Thus, these studies emphasize the “bright” side of gossip. However, scattered studies point to detrimental outcomes of gossip f...

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Main Authors: Terence D. Dores Cruz, Bianca Beersma, Maria T. M. Dijkstra, Myriam N. Bechtoldt
Format: Article
Language:English
Published: Frontiers Media S.A. 2019-06-01
Series:Frontiers in Psychology
Subjects:
Online Access:https://www.frontiersin.org/article/10.3389/fpsyg.2019.01374/full
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author Terence D. Dores Cruz
Bianca Beersma
Maria T. M. Dijkstra
Myriam N. Bechtoldt
author_facet Terence D. Dores Cruz
Bianca Beersma
Maria T. M. Dijkstra
Myriam N. Bechtoldt
author_sort Terence D. Dores Cruz
collection DOAJ
description Recent experimental studies seem to concur that gossip is good for groups by showing that gossip stems from prosocial motives to protect group members from non-cooperators. Thus, these studies emphasize the “bright” side of gossip. However, scattered studies point to detrimental outcomes of gossip for individuals and groups, arguing that a “dark” side of gossip exists. To understand the implications of gossip for cooperation in groups, both the dark and bright side of gossip must be illuminated. We investigated both sides of gossip in two scenario studies. In Study 1 (N = 108), we confronted participants with a free-rider in their group and manipulated whether the gossip recipient was the free-rider’s potential victim or not. Participants showed a higher group protection motivation in response to gossip when imagining gossiping to a potential victim of a norm violator compared to a non-victim. They showed a higher emotion venting motivation when imagining gossiping to a non-victim compared to a potential victim. Both these gossip motives were related to an increased tendency to gossip. In Study 2 (N = 104), we manipulated whether participants were the targets or observers of gossip and whether the gossip was true or false. Results showed that targets of negative gossip intended to increase their work effort in the short run, but only when the gossip was true. Furthermore, gossip targets reported lower long-term cooperative intentions toward their workgroup regardless of gossip veracity. This paper demonstrates that gossip has both a “dark” and “bright” side and that situational factors and agent perspectives determine which side prevails.
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spelling doaj.art-729c3f630f1a4cabb6879158bbaf33272022-12-22T00:52:19ZengFrontiers Media S.A.Frontiers in Psychology1664-10782019-06-011010.3389/fpsyg.2019.01374449245The Bright and Dark Side of Gossip for Cooperation in GroupsTerence D. Dores Cruz0Bianca Beersma1Maria T. M. Dijkstra2Myriam N. Bechtoldt3Department of Organization Sciences, Vrije Universiteit Amsterdam, Amsterdam, NetherlandsDepartment of Organization Sciences, Vrije Universiteit Amsterdam, Amsterdam, NetherlandsDepartment of Organization Sciences, Vrije Universiteit Amsterdam, Amsterdam, NetherlandsDepartment of Management and Economics, EBS Universität für Wirtschaft und Recht, Oestrich-Winkel, GermanyRecent experimental studies seem to concur that gossip is good for groups by showing that gossip stems from prosocial motives to protect group members from non-cooperators. Thus, these studies emphasize the “bright” side of gossip. However, scattered studies point to detrimental outcomes of gossip for individuals and groups, arguing that a “dark” side of gossip exists. To understand the implications of gossip for cooperation in groups, both the dark and bright side of gossip must be illuminated. We investigated both sides of gossip in two scenario studies. In Study 1 (N = 108), we confronted participants with a free-rider in their group and manipulated whether the gossip recipient was the free-rider’s potential victim or not. Participants showed a higher group protection motivation in response to gossip when imagining gossiping to a potential victim of a norm violator compared to a non-victim. They showed a higher emotion venting motivation when imagining gossiping to a non-victim compared to a potential victim. Both these gossip motives were related to an increased tendency to gossip. In Study 2 (N = 104), we manipulated whether participants were the targets or observers of gossip and whether the gossip was true or false. Results showed that targets of negative gossip intended to increase their work effort in the short run, but only when the gossip was true. Furthermore, gossip targets reported lower long-term cooperative intentions toward their workgroup regardless of gossip veracity. This paper demonstrates that gossip has both a “dark” and “bright” side and that situational factors and agent perspectives determine which side prevails.https://www.frontiersin.org/article/10.3389/fpsyg.2019.01374/fullgossipcooperationgroup protectionemotion ventinggroupsteams
spellingShingle Terence D. Dores Cruz
Bianca Beersma
Maria T. M. Dijkstra
Myriam N. Bechtoldt
The Bright and Dark Side of Gossip for Cooperation in Groups
Frontiers in Psychology
gossip
cooperation
group protection
emotion venting
groups
teams
title The Bright and Dark Side of Gossip for Cooperation in Groups
title_full The Bright and Dark Side of Gossip for Cooperation in Groups
title_fullStr The Bright and Dark Side of Gossip for Cooperation in Groups
title_full_unstemmed The Bright and Dark Side of Gossip for Cooperation in Groups
title_short The Bright and Dark Side of Gossip for Cooperation in Groups
title_sort bright and dark side of gossip for cooperation in groups
topic gossip
cooperation
group protection
emotion venting
groups
teams
url https://www.frontiersin.org/article/10.3389/fpsyg.2019.01374/full
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