The basis for a constructive relationship between management consultants and clients (SMEs)

In a historical retrospective, although the existing literature calls the management consulting industry an extraordinary sector and a unique phenomenon in the business context, in fact these statements are not accompanied by a number of academic studies that emphasize the importance of the effectiv...

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Main Authors: Renato Lopes da Costa, Álvaro Lopes Dias, Leandro Pereira, José Santos, Isabel Miguel
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2020-10-01
Series:Business: Theory and Practice
Subjects:
Online Access:https://bme.vgtu.lt/index.php/BTP/article/view/11872
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author Renato Lopes da Costa
Álvaro Lopes Dias
Leandro Pereira
José Santos
Isabel Miguel
author_facet Renato Lopes da Costa
Álvaro Lopes Dias
Leandro Pereira
José Santos
Isabel Miguel
author_sort Renato Lopes da Costa
collection DOAJ
description In a historical retrospective, although the existing literature calls the management consulting industry an extraordinary sector and a unique phenomenon in the business context, in fact these statements are not accompanied by a number of academic studies that emphasize the importance of the effective management consultant’s work. To battle the lack of studies in this emerging area, this article aims to understand the most important factors from the perspective of consultants and managers to build successful relationships in management consulting projects. Semi-structured interviews and questionnaires were conducted to management consultants and SME managers. Our findings suggests competence and experience of consultants, their ability to understand clients, their professionalism and credibility, the transparency of the processes, values and goals they can put in the performance of their work are the five key factors for building successful relationships.
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spelling doaj.art-72a3e9c958ba487ab515e5f2f73ebc232024-02-02T16:52:20ZengVilnius Gediminas Technical UniversityBusiness: Theory and Practice1648-06271822-42022020-10-0121210.3846/btp.2020.11872The basis for a constructive relationship between management consultants and clients (SMEs)Renato Lopes da Costa0 Álvaro Lopes Dias1Leandro Pereira2José Santos3Isabel Miguel4ISCTE, DMOGG and BRU, Av. das Forças Armadas, Lisbon, PortugalISCTE, DMOGG and BRU, Av. das Forças Armadas, Lisbon, Portugal; Universidade Lusófona, Eceo, Campo Grande 376, Lisbon, Portugal ISCTE, DMOGG and BRU, Av. das Forças Armadas, Lisbon, PortugalISCTE, DMOGG and BRU, Av. das Forças Armadas, Lisbon, PortugalISCTE, DMOGG and BRU, Av. das Forças Armadas, Lisbon, PortugalIn a historical retrospective, although the existing literature calls the management consulting industry an extraordinary sector and a unique phenomenon in the business context, in fact these statements are not accompanied by a number of academic studies that emphasize the importance of the effective management consultant’s work. To battle the lack of studies in this emerging area, this article aims to understand the most important factors from the perspective of consultants and managers to build successful relationships in management consulting projects. Semi-structured interviews and questionnaires were conducted to management consultants and SME managers. Our findings suggests competence and experience of consultants, their ability to understand clients, their professionalism and credibility, the transparency of the processes, values and goals they can put in the performance of their work are the five key factors for building successful relationships.https://bme.vgtu.lt/index.php/BTP/article/view/11872management consultingrelationshipsstrategy-as-practice
spellingShingle Renato Lopes da Costa
Álvaro Lopes Dias
Leandro Pereira
José Santos
Isabel Miguel
The basis for a constructive relationship between management consultants and clients (SMEs)
Business: Theory and Practice
management consulting
relationships
strategy-as-practice
title The basis for a constructive relationship between management consultants and clients (SMEs)
title_full The basis for a constructive relationship between management consultants and clients (SMEs)
title_fullStr The basis for a constructive relationship between management consultants and clients (SMEs)
title_full_unstemmed The basis for a constructive relationship between management consultants and clients (SMEs)
title_short The basis for a constructive relationship between management consultants and clients (SMEs)
title_sort basis for a constructive relationship between management consultants and clients smes
topic management consulting
relationships
strategy-as-practice
url https://bme.vgtu.lt/index.php/BTP/article/view/11872
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