Service industries and construction: trends and view at a quality assessment

This paper looks at the current issues of raising the quality of work in businesses of the service sector including to construction and transport. Options for classifying businesses of this sector are given, as well as a classification by the author. The peculiarities of work in these businesses are...

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Main Authors: Okrepilov Vladimir, Kuzmina Svetlana, Lebedeva Tatiana
Format: Article
Language:English
Published: EDP Sciences 2019-01-01
Series:MATEC Web of Conferences
Online Access:https://www.matec-conferences.org/articles/matecconf/pdf/2019/14/matecconf_gccets2018_07016.pdf
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author Okrepilov Vladimir
Kuzmina Svetlana
Lebedeva Tatiana
author_facet Okrepilov Vladimir
Kuzmina Svetlana
Lebedeva Tatiana
author_sort Okrepilov Vladimir
collection DOAJ
description This paper looks at the current issues of raising the quality of work in businesses of the service sector including to construction and transport. Options for classifying businesses of this sector are given, as well as a classification by the author. The peculiarities of work in these businesses are examined, along with the peculiarities of their work in the Northwestern District. The advantages of introducing quality management systems into these businesses are given. Furthermore, the interpretation of quality management principles as applied to the service industries and construction are looked at.
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spelling doaj.art-72aac3567b914282b918d7c39293bc9e2022-12-21T22:24:14ZengEDP SciencesMATEC Web of Conferences2261-236X2019-01-012650701610.1051/matecconf/201926507016matecconf_gccets2018_07016Service industries and construction: trends and view at a quality assessmentOkrepilov Vladimir0Kuzmina Svetlana1Lebedeva Tatiana2Institute for Problems of Regional Economics RASPeter the Great St.Petersburg Polytechnic UniversityPeter the Great St.Petersburg Polytechnic UniversityThis paper looks at the current issues of raising the quality of work in businesses of the service sector including to construction and transport. Options for classifying businesses of this sector are given, as well as a classification by the author. The peculiarities of work in these businesses are examined, along with the peculiarities of their work in the Northwestern District. The advantages of introducing quality management systems into these businesses are given. Furthermore, the interpretation of quality management principles as applied to the service industries and construction are looked at.https://www.matec-conferences.org/articles/matecconf/pdf/2019/14/matecconf_gccets2018_07016.pdf
spellingShingle Okrepilov Vladimir
Kuzmina Svetlana
Lebedeva Tatiana
Service industries and construction: trends and view at a quality assessment
MATEC Web of Conferences
title Service industries and construction: trends and view at a quality assessment
title_full Service industries and construction: trends and view at a quality assessment
title_fullStr Service industries and construction: trends and view at a quality assessment
title_full_unstemmed Service industries and construction: trends and view at a quality assessment
title_short Service industries and construction: trends and view at a quality assessment
title_sort service industries and construction trends and view at a quality assessment
url https://www.matec-conferences.org/articles/matecconf/pdf/2019/14/matecconf_gccets2018_07016.pdf
work_keys_str_mv AT okrepilovvladimir serviceindustriesandconstructiontrendsandviewataqualityassessment
AT kuzminasvetlana serviceindustriesandconstructiontrendsandviewataqualityassessment
AT lebedevatatiana serviceindustriesandconstructiontrendsandviewataqualityassessment