THE NEW IMPETUS OF THE SERVICE QUALITY RISE IN RETAIL TRADE
The article investigates the approaches towards the process of quality management in retail service as one of the key factors of competitive development of a trading enterprise. It marks the peculiarity of retail service content and for the first time draws a parallel between quality service and the...
Main Author: | N. N. Yermolayeva |
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Format: | Article |
Language: | English |
Published: |
Tatar Educational Center “Taglimat” Ltd.
2007-03-01
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Series: | Russian Journal of Economics and Law |
Subjects: | |
Online Access: | https://www.rusjel.ru/jour/article/view/168 |
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