How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior
This article examines the mechanisms that influence team-level performance. It investigates psychological safety, a shared belief that the team is safe for interpersonal risk taking and a causal model mediated by learning behavior and efficacy. This model hypothesizes that psychological safety and e...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Frontiers Media S.A.
2020-07-01
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| Series: | Frontiers in Psychology |
| Subjects: | |
| Online Access: | https://www.frontiersin.org/article/10.3389/fpsyg.2020.01581/full |
| _version_ | 1819182315291541504 |
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| author | Sehoon Kim Heesu Lee Timothy Paul Connerton |
| author_facet | Sehoon Kim Heesu Lee Timothy Paul Connerton |
| author_sort | Sehoon Kim |
| collection | DOAJ |
| description | This article examines the mechanisms that influence team-level performance. It investigates psychological safety, a shared belief that the team is safe for interpersonal risk taking and a causal model mediated by learning behavior and efficacy. This model hypothesizes that psychological safety and efficacy are related, which have been believed to be same-dimension constructs. It also explains the process of how learning behavior affects the team’s efficacy. In a study of 104 field sales and service teams in South Korea, psychological safety did not directly affect team effectiveness. However, when mediated by learning behavior and efficacy, a full-mediation effect was found. The results show (i) that psychological safety is the engine of performance, not the fuel, and (ii) how individuals contribute to group performance under a psychologically safe climate, enhancing team processes. Based on the findings, this article suggests theoretical and methodological implications for future research to maximize teams’ effectiveness. |
| first_indexed | 2024-12-22T22:44:10Z |
| format | Article |
| id | doaj.art-7312aa0c83ac48afa284103bd9bcddd6 |
| institution | Directory Open Access Journal |
| issn | 1664-1078 |
| language | English |
| last_indexed | 2024-12-22T22:44:10Z |
| publishDate | 2020-07-01 |
| publisher | Frontiers Media S.A. |
| record_format | Article |
| series | Frontiers in Psychology |
| spelling | doaj.art-7312aa0c83ac48afa284103bd9bcddd62022-12-21T18:10:07ZengFrontiers Media S.A.Frontiers in Psychology1664-10782020-07-011110.3389/fpsyg.2020.01581527909How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning BehaviorSehoon Kim0Heesu Lee1Timothy Paul Connerton2Department of Business Administration, Seoul School of Integrated Sciences & Technologies (aSSIST), Seoul, South KoreaDepartment of Education, Chung-Ang University, Seoul, South KoreaBusiness School Lausanne, Chavannes, SwitzerlandThis article examines the mechanisms that influence team-level performance. It investigates psychological safety, a shared belief that the team is safe for interpersonal risk taking and a causal model mediated by learning behavior and efficacy. This model hypothesizes that psychological safety and efficacy are related, which have been believed to be same-dimension constructs. It also explains the process of how learning behavior affects the team’s efficacy. In a study of 104 field sales and service teams in South Korea, psychological safety did not directly affect team effectiveness. However, when mediated by learning behavior and efficacy, a full-mediation effect was found. The results show (i) that psychological safety is the engine of performance, not the fuel, and (ii) how individuals contribute to group performance under a psychologically safe climate, enhancing team processes. Based on the findings, this article suggests theoretical and methodological implications for future research to maximize teams’ effectiveness.https://www.frontiersin.org/article/10.3389/fpsyg.2020.01581/fullteam psychological safetyteam learning behaviorteam efficacyteam effectivenessorganizational learningfull mediation effect |
| spellingShingle | Sehoon Kim Heesu Lee Timothy Paul Connerton How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior Frontiers in Psychology team psychological safety team learning behavior team efficacy team effectiveness organizational learning full mediation effect |
| title | How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior |
| title_full | How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior |
| title_fullStr | How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior |
| title_full_unstemmed | How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior |
| title_short | How Psychological Safety Affects Team Performance: Mediating Role of Efficacy and Learning Behavior |
| title_sort | how psychological safety affects team performance mediating role of efficacy and learning behavior |
| topic | team psychological safety team learning behavior team efficacy team effectiveness organizational learning full mediation effect |
| url | https://www.frontiersin.org/article/10.3389/fpsyg.2020.01581/full |
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