Designing a Responsive Internet Banking by Design Science
Technology progress, during the recent decades, has influenced the banking industry. Banks have moved from traditional banking to online banking. Users expect to view systems on different browsers or different devices without disrupting the overall/page due to the small size of the display on some d...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | fas |
| Published: |
Allameh Tabataba'i University Press
2022-03-01
|
| Series: | مطالعات مدیریت کسب و کار هوشمند |
| Subjects: | |
| Online Access: | https://ims.atu.ac.ir/article_14279_3634c3c223e4c1daf4a912e83343a3da.pdf |
| _version_ | 1797386051871834112 |
|---|---|
| author | maryam zolfaghar ameneh khadivar fatemeh abbasi |
| author_facet | maryam zolfaghar ameneh khadivar fatemeh abbasi |
| author_sort | maryam zolfaghar |
| collection | DOAJ |
| description | Technology progress, during the recent decades, has influenced the banking industry. Banks have moved from traditional banking to online banking. Users expect to view systems on different browsers or different devices without disrupting the overall/page due to the small size of the display on some devices such. This expectation is responsiveness which is one of the factors influencing the user experience. Responsiveness means that the contents of a web-based system are displayed correctly and clearly on all devices and browsers, regardless of screen size. The purpose of this article is also to design a responsive Internet Banking system based on design science. It has been designed, based on the study of the scientific background and considering the concepts of Internet Banking, its adoption factors, responsiveness and user experience and the system requirements, from a business and technical point of view.The present study provides a system design that can be used by all financial institutions. It can also be applicable for universities and higher education institutions, as it describes, step by step, how to practically use the research method in a real system.Considering the results of this study, user experience, including issues such as responsiveness, ease of use and learnability, is much interesting for users, and the Internet banks that provide these factors along with security and performance are very attractive and are highly appreciated. |
| first_indexed | 2024-03-08T22:03:19Z |
| format | Article |
| id | doaj.art-731a28f8adfb4e5eb8dc17455cb7c75b |
| institution | Directory Open Access Journal |
| issn | 2821-0964 2821-0816 |
| language | fas |
| last_indexed | 2024-03-08T22:03:19Z |
| publishDate | 2022-03-01 |
| publisher | Allameh Tabataba'i University Press |
| record_format | Article |
| series | مطالعات مدیریت کسب و کار هوشمند |
| spelling | doaj.art-731a28f8adfb4e5eb8dc17455cb7c75b2023-12-19T10:34:37ZfasAllameh Tabataba'i University Pressمطالعات مدیریت کسب و کار هوشمند2821-09642821-08162022-03-011039376610.22054/ims.2021.55667.182614279Designing a Responsive Internet Banking by Design Sciencemaryam zolfaghar0ameneh khadivar1fatemeh abbasi2Faculty of social science and economics, Alzahra University, Tehran, IranlAssociate Professor, Faculty of Social Sciences and Economics, Al-Zahra University, Tehran, Iran.Information technology,Management faculty, Tehran university, Tehran,IranTechnology progress, during the recent decades, has influenced the banking industry. Banks have moved from traditional banking to online banking. Users expect to view systems on different browsers or different devices without disrupting the overall/page due to the small size of the display on some devices such. This expectation is responsiveness which is one of the factors influencing the user experience. Responsiveness means that the contents of a web-based system are displayed correctly and clearly on all devices and browsers, regardless of screen size. The purpose of this article is also to design a responsive Internet Banking system based on design science. It has been designed, based on the study of the scientific background and considering the concepts of Internet Banking, its adoption factors, responsiveness and user experience and the system requirements, from a business and technical point of view.The present study provides a system design that can be used by all financial institutions. It can also be applicable for universities and higher education institutions, as it describes, step by step, how to practically use the research method in a real system.Considering the results of this study, user experience, including issues such as responsiveness, ease of use and learnability, is much interesting for users, and the Internet banks that provide these factors along with security and performance are very attractive and are highly appreciated.https://ims.atu.ac.ir/article_14279_3634c3c223e4c1daf4a912e83343a3da.pdfinternet bankresponsivedesign scienceuser experienceinternet |
| spellingShingle | maryam zolfaghar ameneh khadivar fatemeh abbasi Designing a Responsive Internet Banking by Design Science مطالعات مدیریت کسب و کار هوشمند internet bank responsive design science user experience internet |
| title | Designing a Responsive Internet Banking by Design Science |
| title_full | Designing a Responsive Internet Banking by Design Science |
| title_fullStr | Designing a Responsive Internet Banking by Design Science |
| title_full_unstemmed | Designing a Responsive Internet Banking by Design Science |
| title_short | Designing a Responsive Internet Banking by Design Science |
| title_sort | designing a responsive internet banking by design science |
| topic | internet bank responsive design science user experience internet |
| url | https://ims.atu.ac.ir/article_14279_3634c3c223e4c1daf4a912e83343a3da.pdf |
| work_keys_str_mv | AT maryamzolfaghar designingaresponsiveinternetbankingbydesignscience AT amenehkhadivar designingaresponsiveinternetbankingbydesignscience AT fatemehabbasi designingaresponsiveinternetbankingbydesignscience |