Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National

This article examines how digital twins have been used in a multi-national corporation, what technologies have been used, what benefits have been delivered, and the significance of people- and process-related issues in achieving successful implementation. A qualitative, inductive research method is...

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Main Authors: Martin Wynn, Jose Irizar
Format: Article
Language:English
Published: MDPI AG 2023-08-01
Series:Future Internet
Subjects:
Online Access:https://www.mdpi.com/1999-5903/15/9/282
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author Martin Wynn
Jose Irizar
author_facet Martin Wynn
Jose Irizar
author_sort Martin Wynn
collection DOAJ
description This article examines how digital twins have been used in a multi-national corporation, what technologies have been used, what benefits have been delivered, and the significance of people- and process-related issues in achieving successful implementation. A qualitative, inductive research method is used, based on interviews provided by key personnel involved in three digital twin projects. The article concludes that digital twin projects are likely to involve incremental rather than disruptive change, and that successful implementation is usually underpinned by ensuring technology, people, and process change factors are progressed in a balanced and integrated fashion. Building upon existing frameworks, three “properties” are identified as being of particular value in digital twin projects—workforce adaptability, technology manageability, and process agility—and a related set of steps and actions is put forward as a template and point of reference for future digital twin implementations. The combination of assessing digital properties and following a set of key actions represents a novel approach to digital twin project planning, and overall the findings are a contribution to the developing theory around digital twins and digitalization, in general, and are also of relevance to professionals embarking on DT projects.
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spelling doaj.art-732f4d132b3e40828eb9841ec3462a102023-11-19T10:49:02ZengMDPI AGFuture Internet1999-59032023-08-0115928210.3390/fi15090282Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-NationalMartin Wynn0Jose Irizar1The Business School, University of Gloucestershire, Cheltenham GL50 2RH, UKThe Business School, University of Gloucestershire, Cheltenham GL50 2RH, UKThis article examines how digital twins have been used in a multi-national corporation, what technologies have been used, what benefits have been delivered, and the significance of people- and process-related issues in achieving successful implementation. A qualitative, inductive research method is used, based on interviews provided by key personnel involved in three digital twin projects. The article concludes that digital twin projects are likely to involve incremental rather than disruptive change, and that successful implementation is usually underpinned by ensuring technology, people, and process change factors are progressed in a balanced and integrated fashion. Building upon existing frameworks, three “properties” are identified as being of particular value in digital twin projects—workforce adaptability, technology manageability, and process agility—and a related set of steps and actions is put forward as a template and point of reference for future digital twin implementations. The combination of assessing digital properties and following a set of key actions represents a novel approach to digital twin project planning, and overall the findings are a contribution to the developing theory around digital twins and digitalization, in general, and are also of relevance to professionals embarking on DT projects.https://www.mdpi.com/1999-5903/15/9/282digital twindata analyticsdigital threadworkforce adaptabilitytechnology manageabilityprocess agility
spellingShingle Martin Wynn
Jose Irizar
Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National
Future Internet
digital twin
data analytics
digital thread
workforce adaptability
technology manageability
process agility
title Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National
title_full Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National
title_fullStr Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National
title_full_unstemmed Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National
title_short Digital Twin Applications in Manufacturing Industry: A Case Study from a German Multi-National
title_sort digital twin applications in manufacturing industry a case study from a german multi national
topic digital twin
data analytics
digital thread
workforce adaptability
technology manageability
process agility
url https://www.mdpi.com/1999-5903/15/9/282
work_keys_str_mv AT martinwynn digitaltwinapplicationsinmanufacturingindustryacasestudyfromagermanmultinational
AT joseirizar digitaltwinapplicationsinmanufacturingindustryacasestudyfromagermanmultinational