An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.

Tourism industry is the first of the five happiness industries, playing a crucial role in enhancing people's well-being and happiness. Its high-quality development cannot be achieved without the use of emerging technologies, and today people have greatly improved the quality and happiness of to...

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Main Authors: Yuxiang Zheng, Yue Wu
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2023-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0290539
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author Yuxiang Zheng
Yue Wu
author_facet Yuxiang Zheng
Yue Wu
author_sort Yuxiang Zheng
collection DOAJ
description Tourism industry is the first of the five happiness industries, playing a crucial role in enhancing people's well-being and happiness. Its high-quality development cannot be achieved without the use of emerging technologies, and today people have greatly improved the quality and happiness of tourism through smartphones, artificial intelligence, virtual reality and other technologies. Building smart marine tourism also requires widespread use of smart tourism technology. The study aims to examine the implications of perceived smart tourism technologies for tourist well-being in marine tourism, as well as the mediating role memorable tourism experiences play. We collected 445 valid questionnaires through a combination of offline and online methods and developed a theoretical model based on the results. The SPSS 26 statistical software package and Amos were applied in data analysis. There is a significant positive impact of perceived smart tourism technology on both hedonic and eudaimonic well-being of tourists in marine tourism, which is partially mediated by memorable tourism experiences. This paper provides certain suggestions and insights into the construction of smart marine tourism, so that managers can pay more attention to the experience and well-being of tourists and build a humanized, diversified, intelligent and innovative marine tourism. For smart tourism technology suppliers, it can provide them with new ideas for technological improvement, so that they can provide better services and attract more tourists in a market-oriented environment.
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spelling doaj.art-7352d862558f4e1490b634b9e8d07ef02023-09-04T05:31:38ZengPublic Library of Science (PLoS)PLoS ONE1932-62032023-01-01188e029053910.1371/journal.pone.0290539An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.Yuxiang ZhengYue WuTourism industry is the first of the five happiness industries, playing a crucial role in enhancing people's well-being and happiness. Its high-quality development cannot be achieved without the use of emerging technologies, and today people have greatly improved the quality and happiness of tourism through smartphones, artificial intelligence, virtual reality and other technologies. Building smart marine tourism also requires widespread use of smart tourism technology. The study aims to examine the implications of perceived smart tourism technologies for tourist well-being in marine tourism, as well as the mediating role memorable tourism experiences play. We collected 445 valid questionnaires through a combination of offline and online methods and developed a theoretical model based on the results. The SPSS 26 statistical software package and Amos were applied in data analysis. There is a significant positive impact of perceived smart tourism technology on both hedonic and eudaimonic well-being of tourists in marine tourism, which is partially mediated by memorable tourism experiences. This paper provides certain suggestions and insights into the construction of smart marine tourism, so that managers can pay more attention to the experience and well-being of tourists and build a humanized, diversified, intelligent and innovative marine tourism. For smart tourism technology suppliers, it can provide them with new ideas for technological improvement, so that they can provide better services and attract more tourists in a market-oriented environment.https://doi.org/10.1371/journal.pone.0290539
spellingShingle Yuxiang Zheng
Yue Wu
An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.
PLoS ONE
title An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.
title_full An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.
title_fullStr An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.
title_full_unstemmed An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.
title_short An investigation of how perceived smart tourism technologies affect tourists' well-being in marine tourism.
title_sort investigation of how perceived smart tourism technologies affect tourists well being in marine tourism
url https://doi.org/10.1371/journal.pone.0290539
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