A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective

Police and law enforcement providers frequently come into contact with individuals who have psychiatric disorders, sometimes with tragic results. Repeated studies suggest that greater understanding of psychiatric conditions by police officers would be beneficial. Here we present a novel approach to...

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Main Authors: Yasmeen eKrameddine, David eDeMarco, Robert eHassel, Peter H Silverstone
Format: Article
Language:English
Published: Frontiers Media S.A. 2013-03-01
Series:Frontiers in Psychiatry
Subjects:
Online Access:http://journal.frontiersin.org/Journal/10.3389/fpsyt.2013.00009/full
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author Yasmeen eKrameddine
David eDeMarco
Robert eHassel
Peter H Silverstone
author_facet Yasmeen eKrameddine
David eDeMarco
Robert eHassel
Peter H Silverstone
author_sort Yasmeen eKrameddine
collection DOAJ
description Police and law enforcement providers frequently come into contact with individuals who have psychiatric disorders, sometimes with tragic results. Repeated studies suggest that greater understanding of psychiatric conditions by police officers would be beneficial. Here we present a novel approach to training police officers to improve their interactions with those who might have a mental illness. This approach involved developing a carefully scripted role-play training, which involved police officers (n=663) interacting with highly trained actors during six realistic scenarios. The primary goal of the training was to improve empathy, communication skills, and the ability of officers to de-escalate potentially difficult situations. Uniquely, feedback was given to officers after each scenario by several individuals including experienced police officers, a mental health professional, and by the actors involved (with insights such as this is how you made me feel). Results showed that there were no changes in attitudes of the police towards the mentally ill comparing data at baseline and at 6 months after the training in those who completed both ratings (n=170). In contrast, there were significant improvements in directly measured behaviours (n=142) as well as in indirect measurements of behaviour throughout the police force. Thus, compared to previous years, there was a significant increase in the recognition of mental health issues as a reason for a call (40%), improved efficiency in dealing with mental health issues, and a decrease in weapon or physical interactions with mentally ill individuals. The training cost was $120 per officer but led to significant cost savings (more than $80,000) in the following 6 months. In conclusion, this novel one-day training course significantly changed behaviour of police officers in meaningful ways and also led to cost savings. We propose that this training model could be adopted by other police agencies.
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spelling doaj.art-73636261c5664d179046b688f72ace582022-12-22T01:30:58ZengFrontiers Media S.A.Frontiers in Psychiatry1664-06402013-03-01410.3389/fpsyt.2013.0000933311A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effectiveYasmeen eKrameddine0David eDeMarco1Robert eHassel2Peter H Silverstone3University of AlbertaEdmonton Police ServicesEdmonton Police ServicesUniversity of AlbertaPolice and law enforcement providers frequently come into contact with individuals who have psychiatric disorders, sometimes with tragic results. Repeated studies suggest that greater understanding of psychiatric conditions by police officers would be beneficial. Here we present a novel approach to training police officers to improve their interactions with those who might have a mental illness. This approach involved developing a carefully scripted role-play training, which involved police officers (n=663) interacting with highly trained actors during six realistic scenarios. The primary goal of the training was to improve empathy, communication skills, and the ability of officers to de-escalate potentially difficult situations. Uniquely, feedback was given to officers after each scenario by several individuals including experienced police officers, a mental health professional, and by the actors involved (with insights such as this is how you made me feel). Results showed that there were no changes in attitudes of the police towards the mentally ill comparing data at baseline and at 6 months after the training in those who completed both ratings (n=170). In contrast, there were significant improvements in directly measured behaviours (n=142) as well as in indirect measurements of behaviour throughout the police force. Thus, compared to previous years, there was a significant increase in the recognition of mental health issues as a reason for a call (40%), improved efficiency in dealing with mental health issues, and a decrease in weapon or physical interactions with mentally ill individuals. The training cost was $120 per officer but led to significant cost savings (more than $80,000) in the following 6 months. In conclusion, this novel one-day training course significantly changed behaviour of police officers in meaningful ways and also led to cost savings. We propose that this training model could be adopted by other police agencies.http://journal.frontiersin.org/Journal/10.3389/fpsyt.2013.00009/fullMental HealthPoliceResearchtrainingbehaviourattitudes
spellingShingle Yasmeen eKrameddine
David eDeMarco
Robert eHassel
Peter H Silverstone
A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective
Frontiers in Psychiatry
Mental Health
Police
Research
training
behaviour
attitudes
title A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective
title_full A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective
title_fullStr A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective
title_full_unstemmed A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective
title_short A novel training program for Police Officers that improves interactions with mentally ill individuals and is cost-effective
title_sort novel training program for police officers that improves interactions with mentally ill individuals and is cost effective
topic Mental Health
Police
Research
training
behaviour
attitudes
url http://journal.frontiersin.org/Journal/10.3389/fpsyt.2013.00009/full
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