Assessing the quality of services at an academic library
Customers usually have high expectations on the services they receive. The LibQUAL model was employed in this study to investigate the quality of services at an academic library. The participants were chosen from the five colleges in a university using simple random sampling. Two hundred participant...
| المؤلفون الرئيسيون: | , , , , , |
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| التنسيق: | مقال |
| اللغة: | English |
| منشور في: |
Elsevier
2023-12-01
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| سلاسل: | Heliyon |
| الموضوعات: | |
| الوصول للمادة أونلاين: | http://www.sciencedirect.com/science/article/pii/S2405844023096573 |