Quality of the Service as a Competitive Advantage, Comparative Study of Parcel Companies
This research describes, compares and analyzes the competitive advantages generated by the quality of the service in parcel companies nowadays. Therefore, the main goal of this comparative study is to determine the factors by which the quality of the service creates a competitive advantage between...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Universidad Pedagógica y Tecnológica de Colombia
2023-08-01
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| Series: | Inquietud Empresarial |
| Subjects: | |
| Online Access: | https://revistas.uptc.edu.co/index.php/inquietud_empresarial/article/view/15496 |