Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn

Citizen is a live crime and safety tracking app in New York City that uses AI to monitor police scanners for incidences that are relevant to “public safety,” whilst also utilizing user‐recorded footage, as users near a crime, fire, or accident are encouraged to “go live” and film unfolding events. U...

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Bibliographic Details
Main Author: Alice Riddell
Format: Article
Language:English
Published: Cogitatio 2023-07-01
Series:Social Inclusion
Subjects:
Online Access:https://www.cogitatiopress.com/socialinclusion/article/view/6615
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author Alice Riddell
author_facet Alice Riddell
author_sort Alice Riddell
collection DOAJ
description Citizen is a live crime and safety tracking app in New York City that uses AI to monitor police scanners for incidences that are relevant to “public safety,” whilst also utilizing user‐recorded footage, as users near a crime, fire, or accident are encouraged to “go live” and film unfolding events. Users comment additional information and post expressive emojis as incidences unravel. In sharing information across a digital network, Citizen functions as both a form of social media and a peer‐to‐peer surveillance app. Through this lens, my ethnographic research investigates the impact of the digitization of crime and safety as an everyday experience in increasingly gentrified neighbourhoods in Brooklyn. The question of whether technology is a marker of simultaneous inclusivity and exclusivity speaks to the dialectical nature of digital technology, as producing concurrent “good” and “bad” effects. This article explores the ways that Citizen exemplifies these tensions: The app makes users feel safer but also more anxious; Citizen is a place for community information sharing to both productive and pejorative effects, it is used to both surveil one’s neighbourhood, instilling fear and mistrust, and to sousveil law enforcement and circumnavigate the NYPD at protests, producing accountability and a sense of safety. Through ethnographic examples, this article further navigates the cultural and local specificities of use, the complex positionalities that are mediated by the app and the consequences this has for those who experience social inclusion and exclusion.
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spelling doaj.art-7457ba7f562c4af089a56f47a8a9b32c2023-07-24T09:42:44ZengCogitatioSocial Inclusion2183-28032023-07-01113304010.17645/si.v11i3.66153161Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in BrooklynAlice Riddell0Centre for Digital Anthropology, University College London, UKCitizen is a live crime and safety tracking app in New York City that uses AI to monitor police scanners for incidences that are relevant to “public safety,” whilst also utilizing user‐recorded footage, as users near a crime, fire, or accident are encouraged to “go live” and film unfolding events. Users comment additional information and post expressive emojis as incidences unravel. In sharing information across a digital network, Citizen functions as both a form of social media and a peer‐to‐peer surveillance app. Through this lens, my ethnographic research investigates the impact of the digitization of crime and safety as an everyday experience in increasingly gentrified neighbourhoods in Brooklyn. The question of whether technology is a marker of simultaneous inclusivity and exclusivity speaks to the dialectical nature of digital technology, as producing concurrent “good” and “bad” effects. This article explores the ways that Citizen exemplifies these tensions: The app makes users feel safer but also more anxious; Citizen is a place for community information sharing to both productive and pejorative effects, it is used to both surveil one’s neighbourhood, instilling fear and mistrust, and to sousveil law enforcement and circumnavigate the NYPD at protests, producing accountability and a sense of safety. Through ethnographic examples, this article further navigates the cultural and local specificities of use, the complex positionalities that are mediated by the app and the consequences this has for those who experience social inclusion and exclusion.https://www.cogitatiopress.com/socialinclusion/article/view/6615community and inclusivitylateral surveillanceprotests and resistanceracial injusticesousveillance
spellingShingle Alice Riddell
Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn
Social Inclusion
community and inclusivity
lateral surveillance
protests and resistance
racial injustice
sousveillance
title Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn
title_full Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn
title_fullStr Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn
title_full_unstemmed Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn
title_short Intersecting Positionalities and the Unexpected Uses of Digital Crime and Safety Tracking in Brooklyn
title_sort intersecting positionalities and the unexpected uses of digital crime and safety tracking in brooklyn
topic community and inclusivity
lateral surveillance
protests and resistance
racial injustice
sousveillance
url https://www.cogitatiopress.com/socialinclusion/article/view/6615
work_keys_str_mv AT aliceriddell intersectingpositionalitiesandtheunexpectedusesofdigitalcrimeandsafetytrackinginbrooklyn