Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)

<p>Demand for agricultural products in Indonesia increases in response to Indonesia's high population growth. With more limited agricultural land, agricultural productivity can be increased by the addition of fertilizer. Biofertilizer is currently popular fertilizer and can become a solut...

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Main Authors: Yeni Marlina, Idqan Fahmi, Arif Satria
Format: Article
Language:English
Published: Bogor Agricultural University 2018-07-01
Series:Jurnal Manajemen & Agribisnis
Subjects:
Online Access:http://journal.ipb.ac.id/index.php/jmagr/article/view/18862
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author Yeni Marlina
Idqan Fahmi
Arif Satria
author_facet Yeni Marlina
Idqan Fahmi
Arif Satria
author_sort Yeni Marlina
collection DOAJ
description <p>Demand for agricultural products in Indonesia increases in response to Indonesia's high population growth. With more limited agricultural land, agricultural productivity can be increased by the addition of fertilizer. Biofertilizer is currently popular fertilizer and can become a solution to increase productivity of agricultural products in limited land. PT PHN is a new company established in 2015 and produces biofertilizer under the brand XYZ . This research was conducted to analyze consumer perception of biofertilizer and XYZ fertilizer. The company tries to understand customer’s problems and provides solutions with customer development model (CDM) method. Understanding and solution to the problem were then used as revision of the company's business model with business model canvas (BMC) approach. Primary and secondary data were used in this research. Primary data were obtained by observation and interview using several respondents. Secondary data were obtained from PT PHN staffs, BPS, and other sources related to this research. The results show that consumers do not have enough understanding about biofertilizer. XYZ fertilizer improves agricultural productivity but has some obstacles in its use. The business model of PT PHN is updated with some additions and subtractions by considering the CDM results.</p><p>Keywords: BMC, business model, CDM, strategy, customer discovery</p>
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spelling doaj.art-74c70b1a57e3458f930d1e26891011402022-12-21T18:14:09ZengBogor Agricultural UniversityJurnal Manajemen & Agribisnis1693-58532407-25242018-07-0115210.17358/jma.15.2.10714574Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)Yeni Marlina0Idqan Fahmi1Arif Satria2School of Business, Bogor Agricultural UniversitySchool of Business, Bogor Agricultural UniversityDepartment of Community Development and Communication Sciences, Faculty of Human Ecology, Bogor Agricultural University<p>Demand for agricultural products in Indonesia increases in response to Indonesia's high population growth. With more limited agricultural land, agricultural productivity can be increased by the addition of fertilizer. Biofertilizer is currently popular fertilizer and can become a solution to increase productivity of agricultural products in limited land. PT PHN is a new company established in 2015 and produces biofertilizer under the brand XYZ . This research was conducted to analyze consumer perception of biofertilizer and XYZ fertilizer. The company tries to understand customer’s problems and provides solutions with customer development model (CDM) method. Understanding and solution to the problem were then used as revision of the company's business model with business model canvas (BMC) approach. Primary and secondary data were used in this research. Primary data were obtained by observation and interview using several respondents. Secondary data were obtained from PT PHN staffs, BPS, and other sources related to this research. The results show that consumers do not have enough understanding about biofertilizer. XYZ fertilizer improves agricultural productivity but has some obstacles in its use. The business model of PT PHN is updated with some additions and subtractions by considering the CDM results.</p><p>Keywords: BMC, business model, CDM, strategy, customer discovery</p>http://journal.ipb.ac.id/index.php/jmagr/article/view/18862BMCbusiness modelCDMstrategycustomer discovery
spellingShingle Yeni Marlina
Idqan Fahmi
Arif Satria
Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)
Jurnal Manajemen & Agribisnis
BMC
business model
CDM
strategy
customer discovery
title Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)
title_full Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)
title_fullStr Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)
title_full_unstemmed Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)
title_short Customer Discovery of Biofertilizer Business (A Lesson From PT PHN Experience)
title_sort customer discovery of biofertilizer business a lesson from pt phn experience
topic BMC
business model
CDM
strategy
customer discovery
url http://journal.ipb.ac.id/index.php/jmagr/article/view/18862
work_keys_str_mv AT yenimarlina customerdiscoveryofbiofertilizerbusinessalessonfromptphnexperience
AT idqanfahmi customerdiscoveryofbiofertilizerbusinessalessonfromptphnexperience
AT arifsatria customerdiscoveryofbiofertilizerbusinessalessonfromptphnexperience