Women's emotion work on Facebook: Strategic use of emotions in public discourse

Debates on Facebook are frequently accused of being too emotional, and rational arguments give way to anger, outrage, and polarisation. Emotions are often juxtaposed against reasoning in public deliberation, as they are not considered rational but coercive in nature. However, others would argue that...

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Main Author: Hilde Sakariassen
Format: Article
Language:English
Published: Elsevier 2021-08-01
Series:Computers in Human Behavior Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2451958821000968
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author Hilde Sakariassen
author_facet Hilde Sakariassen
author_sort Hilde Sakariassen
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description Debates on Facebook are frequently accused of being too emotional, and rational arguments give way to anger, outrage, and polarisation. Emotions are often juxtaposed against reasoning in public deliberation, as they are not considered rational but coercive in nature. However, others would argue that emotions have a specific function in public discussion, as, for example, they can make an argument more genuine or trigger empathy. Considering that social network sites, such as Facebook, are designed to favour emotional engagement, it becomes clear that more understanding is needed about the experience of emotions in such debates. Based on 30 in-depth interviews, this study explores how emotions in Facebook debates are experienced and negotiated by Norwegian women. The findings show that while some emotions are disliked and considered non-conductive, other emotions are employed strategically. Moreover, the analysis demonstrates how the use and negotiation of emotions can be understood as emotion work.
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spelling doaj.art-74d377ea597146ee8c03e75e3364ff952022-12-22T04:09:55ZengElsevierComputers in Human Behavior Reports2451-95882021-08-014100148Women's emotion work on Facebook: Strategic use of emotions in public discourseHilde Sakariassen0Department of Information Science and Media Studies, University of Bergen, PO Box 7802, N - 5020 Bergen, NorwayDebates on Facebook are frequently accused of being too emotional, and rational arguments give way to anger, outrage, and polarisation. Emotions are often juxtaposed against reasoning in public deliberation, as they are not considered rational but coercive in nature. However, others would argue that emotions have a specific function in public discussion, as, for example, they can make an argument more genuine or trigger empathy. Considering that social network sites, such as Facebook, are designed to favour emotional engagement, it becomes clear that more understanding is needed about the experience of emotions in such debates. Based on 30 in-depth interviews, this study explores how emotions in Facebook debates are experienced and negotiated by Norwegian women. The findings show that while some emotions are disliked and considered non-conductive, other emotions are employed strategically. Moreover, the analysis demonstrates how the use and negotiation of emotions can be understood as emotion work.http://www.sciencedirect.com/science/article/pii/S2451958821000968FacebookPublic discoursePublic debateOnline participationEmotion work
spellingShingle Hilde Sakariassen
Women's emotion work on Facebook: Strategic use of emotions in public discourse
Computers in Human Behavior Reports
Facebook
Public discourse
Public debate
Online participation
Emotion work
title Women's emotion work on Facebook: Strategic use of emotions in public discourse
title_full Women's emotion work on Facebook: Strategic use of emotions in public discourse
title_fullStr Women's emotion work on Facebook: Strategic use of emotions in public discourse
title_full_unstemmed Women's emotion work on Facebook: Strategic use of emotions in public discourse
title_short Women's emotion work on Facebook: Strategic use of emotions in public discourse
title_sort women s emotion work on facebook strategic use of emotions in public discourse
topic Facebook
Public discourse
Public debate
Online participation
Emotion work
url http://www.sciencedirect.com/science/article/pii/S2451958821000968
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