In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience

Advancements in digital monitoring solutions collaborate closely with electronic medical records. These fine-grained monitoring capacities can generate and process extensive electronic record data. Such capacities promise to enhance mental health care but also risk contributing to further stigmatiza...

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Main Authors: Bronwin Patrickson, Mike Musker, Dan Thorpe, Yasmin van Kasteren, Niranjan Bidargaddi, The Consumer and Carer Advisory Group (CCAG)
Format: Article
Language:English
Published: MDPI AG 2023-05-01
Series:Future Internet
Subjects:
Online Access:https://www.mdpi.com/1999-5903/15/6/191
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author Bronwin Patrickson
Mike Musker
Dan Thorpe
Yasmin van Kasteren
Niranjan Bidargaddi
The Consumer and Carer Advisory Group (CCAG)
author_facet Bronwin Patrickson
Mike Musker
Dan Thorpe
Yasmin van Kasteren
Niranjan Bidargaddi
The Consumer and Carer Advisory Group (CCAG)
author_sort Bronwin Patrickson
collection DOAJ
description Advancements in digital monitoring solutions collaborate closely with electronic medical records. These fine-grained monitoring capacities can generate and process extensive electronic record data. Such capacities promise to enhance mental health care but also risk contributing to further stigmatization, prejudicial decision-making, and fears of disempowerment. This article discusses the problems and solutions identified by nine people with lived experience of being mental health care consumers or informal carers. Over the course of ten facilitated focus group format sessions (two hours) between October 2019 and April 2021, the participants shared their lived experience of mental health challenges, care, and recovery within the Australian context. To support the development, design, and implementation of monitoring technologies, problems, and solutions were outlined in the following areas—access, agency, interactions with medical practitioners, medication management, and self-monitoring. Emergent design insights include recommendations for strengthened consent procedures, flexible service access options, and humanized consumer interactions. While consumers and carers saw value in digital monitoring technologies that could enable them to take on a more proactive involvement in their personal wellness, they had questions about their level of access to such services and expressed concerns about the changes to interactions with health professionals that might emerge from these digitally enabled processes.
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spelling doaj.art-74f0d46dd16143e79f6fcff4932d3d312023-11-18T10:30:12ZengMDPI AGFuture Internet1999-59032023-05-0115619110.3390/fi15060191In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived ExperienceBronwin Patrickson0Mike Musker1Dan Thorpe2Yasmin van Kasteren3Niranjan Bidargaddi4The Consumer and Carer Advisory Group (CCAG)5Digital Health Research Lab, Flinders University, Adelaide, SA 5042, AustraliaMental Health and Suicide Prevention Research and Education Group, University of South Australia, Adelaide, SA 5000, AustraliaDigital Health Research Lab, Flinders University, Adelaide, SA 5042, AustraliaDigital Health Research Lab, Flinders University, Adelaide, SA 5042, AustraliaDigital Health Research Lab, Flinders University, Adelaide, SA 5042, AustraliaConsumer and Carers Advisory Group, South Australian Health and Medical Research Institute, Adelaide, SA 5000, AustraliaAdvancements in digital monitoring solutions collaborate closely with electronic medical records. These fine-grained monitoring capacities can generate and process extensive electronic record data. Such capacities promise to enhance mental health care but also risk contributing to further stigmatization, prejudicial decision-making, and fears of disempowerment. This article discusses the problems and solutions identified by nine people with lived experience of being mental health care consumers or informal carers. Over the course of ten facilitated focus group format sessions (two hours) between October 2019 and April 2021, the participants shared their lived experience of mental health challenges, care, and recovery within the Australian context. To support the development, design, and implementation of monitoring technologies, problems, and solutions were outlined in the following areas—access, agency, interactions with medical practitioners, medication management, and self-monitoring. Emergent design insights include recommendations for strengthened consent procedures, flexible service access options, and humanized consumer interactions. While consumers and carers saw value in digital monitoring technologies that could enable them to take on a more proactive involvement in their personal wellness, they had questions about their level of access to such services and expressed concerns about the changes to interactions with health professionals that might emerge from these digitally enabled processes.https://www.mdpi.com/1999-5903/15/6/191co-designmental health lived experiencedigital mental healthelectronic medical recordshealth monitoring technologies
spellingShingle Bronwin Patrickson
Mike Musker
Dan Thorpe
Yasmin van Kasteren
Niranjan Bidargaddi
The Consumer and Carer Advisory Group (CCAG)
In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience
Future Internet
co-design
mental health lived experience
digital mental health
electronic medical records
health monitoring technologies
title In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience
title_full In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience
title_fullStr In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience
title_full_unstemmed In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience
title_short In-Depth Co-Design of Mental Health Monitoring Technologies by People with Lived Experience
title_sort in depth co design of mental health monitoring technologies by people with lived experience
topic co-design
mental health lived experience
digital mental health
electronic medical records
health monitoring technologies
url https://www.mdpi.com/1999-5903/15/6/191
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