The role of internal CSR in guiding the digitalisation of work

Abstract In the context of the increased use of digital technologies at work and the various reported positive and negative outcomes for workers, this paper deals with the effects of internal corporate social responsibility (ICSR) and the digitalisation of work. The findings are based on a structure...

Full description

Bibliographic Details
Main Authors: Lea Wolf, Ronny Ehlen, Mona-Maria Bardmann, Caroline Ruiner, Julia Lanzl, Manfred Schoch, Henner Gimpel
Format: Article
Language:English
Published: SpringerOpen 2024-03-01
Series:International Journal of Corporate Social Responsibility
Subjects:
Online Access:https://doi.org/10.1186/s40991-024-00089-9
_version_ 1797266705778475008
author Lea Wolf
Ronny Ehlen
Mona-Maria Bardmann
Caroline Ruiner
Julia Lanzl
Manfred Schoch
Henner Gimpel
author_facet Lea Wolf
Ronny Ehlen
Mona-Maria Bardmann
Caroline Ruiner
Julia Lanzl
Manfred Schoch
Henner Gimpel
author_sort Lea Wolf
collection DOAJ
description Abstract In the context of the increased use of digital technologies at work and the various reported positive and negative outcomes for workers, this paper deals with the effects of internal corporate social responsibility (ICSR) and the digitalisation of work. The findings are based on a structured literature review identifying and synthesizing extant knowledge. A total of 57 papers are analysed regarding their contributions to the literature on digital transformation and ICSR. The results indicate that ICSR is partly implemented in a reactive way to mitigate negative effects of digitalisation at work, and partly in a proactive way to prevent them. The contributions relate (a) to the conceptualisation of digital work and its effects related to ICSR; (b) to the development of the concept of ICSR with a specific focus on digitalisation; and (c) to the derivation of a future research agenda. Finally, implications for research and practice are discussed to investigate further ICSR’s essential role in the interrelation between digitalisation and sustainability at work.
first_indexed 2024-04-25T01:04:57Z
format Article
id doaj.art-74fcfea5df554aa490d37368976fd2f2
institution Directory Open Access Journal
issn 2366-0066
2366-0074
language English
last_indexed 2024-04-25T01:04:57Z
publishDate 2024-03-01
publisher SpringerOpen
record_format Article
series International Journal of Corporate Social Responsibility
spelling doaj.art-74fcfea5df554aa490d37368976fd2f22024-03-10T12:18:20ZengSpringerOpenInternational Journal of Corporate Social Responsibility2366-00662366-00742024-03-019111710.1186/s40991-024-00089-9The role of internal CSR in guiding the digitalisation of workLea Wolf0Ronny Ehlen1Mona-Maria Bardmann2Caroline Ruiner3Julia Lanzl4Manfred Schoch5Henner Gimpel6Chair of Sociology, University of HohenheimChair of Sociology, University of HohenheimChair of Sociology, University of HohenheimChair of Sociology, University of HohenheimChair of Digital Management, University of HohenheimChair of Digital Management, University of HohenheimChair of Digital Management, University of HohenheimAbstract In the context of the increased use of digital technologies at work and the various reported positive and negative outcomes for workers, this paper deals with the effects of internal corporate social responsibility (ICSR) and the digitalisation of work. The findings are based on a structured literature review identifying and synthesizing extant knowledge. A total of 57 papers are analysed regarding their contributions to the literature on digital transformation and ICSR. The results indicate that ICSR is partly implemented in a reactive way to mitigate negative effects of digitalisation at work, and partly in a proactive way to prevent them. The contributions relate (a) to the conceptualisation of digital work and its effects related to ICSR; (b) to the development of the concept of ICSR with a specific focus on digitalisation; and (c) to the derivation of a future research agenda. Finally, implications for research and practice are discussed to investigate further ICSR’s essential role in the interrelation between digitalisation and sustainability at work.https://doi.org/10.1186/s40991-024-00089-9DigitalisationICT useInternal CSRSustainabilitySystematic literature reviewWork
spellingShingle Lea Wolf
Ronny Ehlen
Mona-Maria Bardmann
Caroline Ruiner
Julia Lanzl
Manfred Schoch
Henner Gimpel
The role of internal CSR in guiding the digitalisation of work
International Journal of Corporate Social Responsibility
Digitalisation
ICT use
Internal CSR
Sustainability
Systematic literature review
Work
title The role of internal CSR in guiding the digitalisation of work
title_full The role of internal CSR in guiding the digitalisation of work
title_fullStr The role of internal CSR in guiding the digitalisation of work
title_full_unstemmed The role of internal CSR in guiding the digitalisation of work
title_short The role of internal CSR in guiding the digitalisation of work
title_sort role of internal csr in guiding the digitalisation of work
topic Digitalisation
ICT use
Internal CSR
Sustainability
Systematic literature review
Work
url https://doi.org/10.1186/s40991-024-00089-9
work_keys_str_mv AT leawolf theroleofinternalcsringuidingthedigitalisationofwork
AT ronnyehlen theroleofinternalcsringuidingthedigitalisationofwork
AT monamariabardmann theroleofinternalcsringuidingthedigitalisationofwork
AT carolineruiner theroleofinternalcsringuidingthedigitalisationofwork
AT julialanzl theroleofinternalcsringuidingthedigitalisationofwork
AT manfredschoch theroleofinternalcsringuidingthedigitalisationofwork
AT hennergimpel theroleofinternalcsringuidingthedigitalisationofwork
AT leawolf roleofinternalcsringuidingthedigitalisationofwork
AT ronnyehlen roleofinternalcsringuidingthedigitalisationofwork
AT monamariabardmann roleofinternalcsringuidingthedigitalisationofwork
AT carolineruiner roleofinternalcsringuidingthedigitalisationofwork
AT julialanzl roleofinternalcsringuidingthedigitalisationofwork
AT manfredschoch roleofinternalcsringuidingthedigitalisationofwork
AT hennergimpel roleofinternalcsringuidingthedigitalisationofwork