Reflections From Implementing a Virtual Social Innovation Lab

Qualitative research methods had to quickly adapt to using online platforms due to the COVID-19 pandemic to limit in-person interactions. Online platforms have been used extensively for interviews and focus groups, but workshops with larger groups requiring more complex interactions have not been wi...

Full description

Bibliographic Details
Main Authors: Belinda Li, Tammara Soma, Nadia Springle, Tamara Shulman
Format: Article
Language:English
Published: SAGE Publishing 2023-01-01
Series:International Journal of Qualitative Methods
Online Access:https://doi.org/10.1177/16094069221149871
_version_ 1797961853356212224
author Belinda Li
Tammara Soma
Nadia Springle
Tamara Shulman
author_facet Belinda Li
Tammara Soma
Nadia Springle
Tamara Shulman
author_sort Belinda Li
collection DOAJ
description Qualitative research methods had to quickly adapt to using online platforms due to the COVID-19 pandemic to limit in-person interactions. Online platforms have been used extensively for interviews and focus groups, but workshops with larger groups requiring more complex interactions have not been widely implemented. This paper presents a case study of a fully virtual social innovation lab on bioplastics packaging, which was adapted from a series of in-person workshops. A positive outcome of the online setting was diversifying the types of participants who could participate. Highly interactive activities such as icebreakers, networking, bricolage, and prototyping were particularly challenging to shift from in-person to online using traditional web conferencing platforms like Zoom. Creative use of online tools, such as Gather.Town and Kahoot!, helped unlock more innovative thinking by employing novel techniques such as gamification. However, challenges such as adapting facilitation for an online environment and exclusion of groups that do not have consistent access to internet and/or computers still need to be addressed. The reflections and lessons learned from this paper can help researchers adapt qualitative methods to virtual environments.
first_indexed 2024-04-11T01:04:21Z
format Article
id doaj.art-753fa4c107bf41b984570fa16b2d5651
institution Directory Open Access Journal
issn 1609-4069
language English
last_indexed 2024-04-11T01:04:21Z
publishDate 2023-01-01
publisher SAGE Publishing
record_format Article
series International Journal of Qualitative Methods
spelling doaj.art-753fa4c107bf41b984570fa16b2d56512023-01-04T14:03:35ZengSAGE PublishingInternational Journal of Qualitative Methods1609-40692023-01-012210.1177/16094069221149871Reflections From Implementing a Virtual Social Innovation LabBelinda LiTammara SomaNadia SpringleTamara ShulmanQualitative research methods had to quickly adapt to using online platforms due to the COVID-19 pandemic to limit in-person interactions. Online platforms have been used extensively for interviews and focus groups, but workshops with larger groups requiring more complex interactions have not been widely implemented. This paper presents a case study of a fully virtual social innovation lab on bioplastics packaging, which was adapted from a series of in-person workshops. A positive outcome of the online setting was diversifying the types of participants who could participate. Highly interactive activities such as icebreakers, networking, bricolage, and prototyping were particularly challenging to shift from in-person to online using traditional web conferencing platforms like Zoom. Creative use of online tools, such as Gather.Town and Kahoot!, helped unlock more innovative thinking by employing novel techniques such as gamification. However, challenges such as adapting facilitation for an online environment and exclusion of groups that do not have consistent access to internet and/or computers still need to be addressed. The reflections and lessons learned from this paper can help researchers adapt qualitative methods to virtual environments.https://doi.org/10.1177/16094069221149871
spellingShingle Belinda Li
Tammara Soma
Nadia Springle
Tamara Shulman
Reflections From Implementing a Virtual Social Innovation Lab
International Journal of Qualitative Methods
title Reflections From Implementing a Virtual Social Innovation Lab
title_full Reflections From Implementing a Virtual Social Innovation Lab
title_fullStr Reflections From Implementing a Virtual Social Innovation Lab
title_full_unstemmed Reflections From Implementing a Virtual Social Innovation Lab
title_short Reflections From Implementing a Virtual Social Innovation Lab
title_sort reflections from implementing a virtual social innovation lab
url https://doi.org/10.1177/16094069221149871
work_keys_str_mv AT belindali reflectionsfromimplementingavirtualsocialinnovationlab
AT tammarasoma reflectionsfromimplementingavirtualsocialinnovationlab
AT nadiaspringle reflectionsfromimplementingavirtualsocialinnovationlab
AT tamarashulman reflectionsfromimplementingavirtualsocialinnovationlab