Fracture clinic redesign: improving standards in patient care and interprofessional education

INTRODUCTION: Current fracture clinic models, especially with the advent of reductions in junior doctors’ hours, may limit outpatient trainee education and patient care. We have designed a new fracture clinic model, involving an initial consultant-led case review focused on patient management...

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Main Authors: Odhrán Murray, Kate Christen, Andrew Marsh, Jens Bayer
Format: Article
Language:English
Published: SMW supporting association (Trägerverein Swiss Medical Weekly SMW) 2012-07-01
Series:Swiss Medical Weekly
Subjects:
Online Access:https://www.smw.ch/index.php/smw/article/view/1539
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author Odhrán Murray
Kate Christen
Andrew Marsh
Jens Bayer
author_facet Odhrán Murray
Kate Christen
Andrew Marsh
Jens Bayer
author_sort Odhrán Murray
collection DOAJ
description INTRODUCTION: Current fracture clinic models, especially with the advent of reductions in junior doctors’ hours, may limit outpatient trainee education and patient care. We have designed a new fracture clinic model, involving an initial consultant-led case review focused on patient management and trainee education. METHODS: Prospective outcomes for all new patients attending the redesigned fracture clinic over a 3-week period in 2010 (n = 240) were compared with a historical cohort from the same period in 2009 (n = 296). The primary outcome measure was the proportion of patients with direct consultant input. Secondary outcome measures included patient discharge rates, return rates, use of the nurse-led fracture clinic and the incidence of adverse event reporting. Trainees attending each clinic completed a five-point Likert questionnaire assessing the adequacy of education, support, staff morale and standards of patient care, before and after introduction of the clinic redesign. Using a separate Likert questionnaire, emergency room (ER) staff were evaluated to determine the impact of the new style clinic on their education, daily practice and interprofessional relations. Adverse events were gathered from the ‘incident record 1’ (IR1) reporting system. RESULTS: The percentage of cases given consultant input increased significantly from 33% in 2009 to 84% in 2010 (p <0.0001), while the proportion of patients requiring physical review by a consultant fell by 21% (p <0.0001). Return rates were reduced by 14% (p = 0.013) and use of the nurse-led fracture clinic improved by 10% (p = 0.0028). There was a median improvement in trainee perception of education from 2 (interquartile range 1.25–2.75) to 5 (4.25–5, p = 0.011), senior support from 2 (2–3) to 5 (4–5, p = 0.017) and patient care from 3 (3-4) to 5 (4–5, p = 0.015). ER staff found the new style clinic was educational, practice changing and improved interprofessional relations, but that it did not interfere with ER duties. The incidence of adverse incidents reported fell from 8 per year to 0 per year after the introduction of the new style clinic. CONCLUSIONS: Our model of fracture-clinic redesign has significantly enhanced consultant input into patient care without additional funding. In addition, we have demonstrated increased service efficiency and significant improvements in staff support, morale and education. In the face of current economic and training challenges, we recommend this new model as a tool that will enhance patient and trainee experience.
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spelling doaj.art-7557e4d9165248a593ec8e3893c292aa2024-11-02T17:26:21ZengSMW supporting association (Trägerverein Swiss Medical Weekly SMW)Swiss Medical Weekly1424-39972012-07-01142293010.4414/smw.2012.13630Fracture clinic redesign: improving standards in patient care and interprofessional educationOdhrán MurrayKate ChristenAndrew MarshJens Bayer INTRODUCTION: Current fracture clinic models, especially with the advent of reductions in junior doctors’ hours, may limit outpatient trainee education and patient care. We have designed a new fracture clinic model, involving an initial consultant-led case review focused on patient management and trainee education. METHODS: Prospective outcomes for all new patients attending the redesigned fracture clinic over a 3-week period in 2010 (n = 240) were compared with a historical cohort from the same period in 2009 (n = 296). The primary outcome measure was the proportion of patients with direct consultant input. Secondary outcome measures included patient discharge rates, return rates, use of the nurse-led fracture clinic and the incidence of adverse event reporting. Trainees attending each clinic completed a five-point Likert questionnaire assessing the adequacy of education, support, staff morale and standards of patient care, before and after introduction of the clinic redesign. Using a separate Likert questionnaire, emergency room (ER) staff were evaluated to determine the impact of the new style clinic on their education, daily practice and interprofessional relations. Adverse events were gathered from the ‘incident record 1’ (IR1) reporting system. RESULTS: The percentage of cases given consultant input increased significantly from 33% in 2009 to 84% in 2010 (p <0.0001), while the proportion of patients requiring physical review by a consultant fell by 21% (p <0.0001). Return rates were reduced by 14% (p = 0.013) and use of the nurse-led fracture clinic improved by 10% (p = 0.0028). There was a median improvement in trainee perception of education from 2 (interquartile range 1.25–2.75) to 5 (4.25–5, p = 0.011), senior support from 2 (2–3) to 5 (4–5, p = 0.017) and patient care from 3 (3-4) to 5 (4–5, p = 0.015). ER staff found the new style clinic was educational, practice changing and improved interprofessional relations, but that it did not interfere with ER duties. The incidence of adverse incidents reported fell from 8 per year to 0 per year after the introduction of the new style clinic. CONCLUSIONS: Our model of fracture-clinic redesign has significantly enhanced consultant input into patient care without additional funding. In addition, we have demonstrated increased service efficiency and significant improvements in staff support, morale and education. In the face of current economic and training challenges, we recommend this new model as a tool that will enhance patient and trainee experience. https://www.smw.ch/index.php/smw/article/view/1539fracture clinicinterprofessional educationmedical educationquality improvementservice redesign
spellingShingle Odhrán Murray
Kate Christen
Andrew Marsh
Jens Bayer
Fracture clinic redesign: improving standards in patient care and interprofessional education
Swiss Medical Weekly
fracture clinic
interprofessional education
medical education
quality improvement
service redesign
title Fracture clinic redesign: improving standards in patient care and interprofessional education
title_full Fracture clinic redesign: improving standards in patient care and interprofessional education
title_fullStr Fracture clinic redesign: improving standards in patient care and interprofessional education
title_full_unstemmed Fracture clinic redesign: improving standards in patient care and interprofessional education
title_short Fracture clinic redesign: improving standards in patient care and interprofessional education
title_sort fracture clinic redesign improving standards in patient care and interprofessional education
topic fracture clinic
interprofessional education
medical education
quality improvement
service redesign
url https://www.smw.ch/index.php/smw/article/view/1539
work_keys_str_mv AT odhranmurray fractureclinicredesignimprovingstandardsinpatientcareandinterprofessionaleducation
AT katechristen fractureclinicredesignimprovingstandardsinpatientcareandinterprofessionaleducation
AT andrewmarsh fractureclinicredesignimprovingstandardsinpatientcareandinterprofessionaleducation
AT jensbayer fractureclinicredesignimprovingstandardsinpatientcareandinterprofessionaleducation