Strengthening primary health care through e-referral system

Referral is a dynamic process, in which a health worker at one level of the health system, having insufficient resources (drugs, equipment, skills) to manage a clinical condition, seeks the help of a better or differently resourced facility at the same or higher level to assist in. Health care syste...

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Main Authors: Md Abu Bashar, Sudip Bhattacharya, Shailesh Tripathi, Neha Sharma, Amarjeet Singh
Format: Article
Language:English
Published: Wolters Kluwer Medknow Publications 2019-01-01
Series:Journal of Family Medicine and Primary Care
Subjects:
Online Access:http://www.jfmpc.com/article.asp?issn=2249-4863;year=2019;volume=8;issue=4;spage=1511;epage=1513;aulast=Bashar
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author Md Abu Bashar
Sudip Bhattacharya
Shailesh Tripathi
Neha Sharma
Amarjeet Singh
author_facet Md Abu Bashar
Sudip Bhattacharya
Shailesh Tripathi
Neha Sharma
Amarjeet Singh
author_sort Md Abu Bashar
collection DOAJ
description Referral is a dynamic process, in which a health worker at one level of the health system, having insufficient resources (drugs, equipment, skills) to manage a clinical condition, seeks the help of a better or differently resourced facility at the same or higher level to assist in. Health care systems of every country are designed in such a way to encourage patients to first attempt to get care at the primary level and then to approach a higher level of care according to the need. This protocol minimizes the costs for the caretaker/patients. However, in most of the countries, patients often bypass primary care facilities and directly go to the higher center thereby, increasing the burden on higher level facilities, the picture is not very different in India also. Health care system in India is plugged by: overpopulation, lack of expert clinicians, skewed distribution of physicians, lack of motivation among existing health care personnel and an ineffective referral mechanism. Due to failure of conventional paper-based referral systems in our country, we can introduce an e-referral system in the era of internet. It is evident from our experiences, that this artificial intelligence enabled e-referral system has many advantages over the traditional paper-based referral system. It will aid health workers for timely management of cases. Most importantly, it will streamline the existing unorganized referral process. Although, for effective e-Referral system, there should be a collaborative platform where easy search and discovery for health care providers is possible and help in decision making. e- Referral should be incorporated in our health system to strengthen it by bridging the access gap may be through Public Private Partnership model.
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spelling doaj.art-75c898c42b01429c89aba0e1994f6a872022-12-22T03:47:19ZengWolters Kluwer Medknow PublicationsJournal of Family Medicine and Primary Care2249-48632019-01-01841511151310.4103/jfmpc.jfmpc_184_19Strengthening primary health care through e-referral systemMd Abu BasharSudip BhattacharyaShailesh TripathiNeha SharmaAmarjeet SinghReferral is a dynamic process, in which a health worker at one level of the health system, having insufficient resources (drugs, equipment, skills) to manage a clinical condition, seeks the help of a better or differently resourced facility at the same or higher level to assist in. Health care systems of every country are designed in such a way to encourage patients to first attempt to get care at the primary level and then to approach a higher level of care according to the need. This protocol minimizes the costs for the caretaker/patients. However, in most of the countries, patients often bypass primary care facilities and directly go to the higher center thereby, increasing the burden on higher level facilities, the picture is not very different in India also. Health care system in India is plugged by: overpopulation, lack of expert clinicians, skewed distribution of physicians, lack of motivation among existing health care personnel and an ineffective referral mechanism. Due to failure of conventional paper-based referral systems in our country, we can introduce an e-referral system in the era of internet. It is evident from our experiences, that this artificial intelligence enabled e-referral system has many advantages over the traditional paper-based referral system. It will aid health workers for timely management of cases. Most importantly, it will streamline the existing unorganized referral process. Although, for effective e-Referral system, there should be a collaborative platform where easy search and discovery for health care providers is possible and help in decision making. e- Referral should be incorporated in our health system to strengthen it by bridging the access gap may be through Public Private Partnership model.http://www.jfmpc.com/article.asp?issn=2249-4863;year=2019;volume=8;issue=4;spage=1511;epage=1513;aulast=BasharArtificial intelligenceembedded technologye-referral systemprimary health
spellingShingle Md Abu Bashar
Sudip Bhattacharya
Shailesh Tripathi
Neha Sharma
Amarjeet Singh
Strengthening primary health care through e-referral system
Journal of Family Medicine and Primary Care
Artificial intelligence
embedded technology
e-referral system
primary health
title Strengthening primary health care through e-referral system
title_full Strengthening primary health care through e-referral system
title_fullStr Strengthening primary health care through e-referral system
title_full_unstemmed Strengthening primary health care through e-referral system
title_short Strengthening primary health care through e-referral system
title_sort strengthening primary health care through e referral system
topic Artificial intelligence
embedded technology
e-referral system
primary health
url http://www.jfmpc.com/article.asp?issn=2249-4863;year=2019;volume=8;issue=4;spage=1511;epage=1513;aulast=Bashar
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AT shaileshtripathi strengtheningprimaryhealthcarethroughereferralsystem
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