The Role of Marketing Tools in the Improvement of Consumers Financial Literacy

The aim of the paper is to explore the contribution of different types of marketing communication in consumer financial literacy formation from a three component perspective. As a method a survey among the target audience of home loans was used. The authors have focused on consumer financial knowled...

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Main Authors: Paramonovs Sergejs, Ijevleva Ksenija
Format: Article
Language:English
Published: Sciendo 2015-08-01
Series:Economics and Business
Subjects:
Online Access:https://doi.org/10.1515/eb-2015-0006
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author Paramonovs Sergejs
Ijevleva Ksenija
author_facet Paramonovs Sergejs
Ijevleva Ksenija
author_sort Paramonovs Sergejs
collection DOAJ
description The aim of the paper is to explore the contribution of different types of marketing communication in consumer financial literacy formation from a three component perspective. As a method a survey among the target audience of home loans was used. The authors have focused on consumer financial knowledge, financial behaviour and financial attitude that constitute financial literacy in home loan market. As a result of empirical analysis the authors have found that the biggest contribution to formation of consumers financial literacy (within all three components) have educational web sites of government authorities, official web sites of banks, consultations with bank specialists, school curriculum subjects and opinions of friends, relatives and acquaintances.
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spelling doaj.art-7630396a18c64cdd8b7d64f79945d0442023-01-02T21:02:46ZengSciendoEconomics and Business2256-03942015-08-01271404510.1515/eb-2015-0006The Role of Marketing Tools in the Improvement of Consumers Financial LiteracyParamonovs Sergejs0Ijevleva Ksenija1University of LatviaUniversity of LatviaThe aim of the paper is to explore the contribution of different types of marketing communication in consumer financial literacy formation from a three component perspective. As a method a survey among the target audience of home loans was used. The authors have focused on consumer financial knowledge, financial behaviour and financial attitude that constitute financial literacy in home loan market. As a result of empirical analysis the authors have found that the biggest contribution to formation of consumers financial literacy (within all three components) have educational web sites of government authorities, official web sites of banks, consultations with bank specialists, school curriculum subjects and opinions of friends, relatives and acquaintances.https://doi.org/10.1515/eb-2015-0006social marketingconsumer financial literacyhome loan market
spellingShingle Paramonovs Sergejs
Ijevleva Ksenija
The Role of Marketing Tools in the Improvement of Consumers Financial Literacy
Economics and Business
social marketing
consumer financial literacy
home loan market
title The Role of Marketing Tools in the Improvement of Consumers Financial Literacy
title_full The Role of Marketing Tools in the Improvement of Consumers Financial Literacy
title_fullStr The Role of Marketing Tools in the Improvement of Consumers Financial Literacy
title_full_unstemmed The Role of Marketing Tools in the Improvement of Consumers Financial Literacy
title_short The Role of Marketing Tools in the Improvement of Consumers Financial Literacy
title_sort role of marketing tools in the improvement of consumers financial literacy
topic social marketing
consumer financial literacy
home loan market
url https://doi.org/10.1515/eb-2015-0006
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