Service Quality in Malaysian Islamic Banks: An Empirical Study
Service quality is an important and effective tool for banks to achieve customer satisfaction and earn their loyalty, especially under intense competition. Indeed, there is a strong competition between Islamic banks in Malaysia whereby each practitioner is working hard to satisfy their customers’ ne...
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| Format: | Article |
| Language: | English |
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İLKE İlim Kültür Eğitim Vakfı
2020-02-01
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| Series: | Turkish Journal of Islamic Economics |
| Online Access: | https://tujise.org/issues/7-1/a068 |