Analysis of a Personalized Provision of Service Level Agreement (SLA) Algorithm
The existence of restricted Service Level Agreement (SLA) choices, which typically correspond with a couple of service tiers, can result in a customer accepting a service that may not effectively respond to their needs. From a service provider perspective, it is also a less than optimum business mod...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
MDPI AG
2023-03-01
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| Series: | Electronics |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2079-9292/12/5/1231 |