NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES

Measuring enterprise performance plays an important role in maximizing business efficiency. A modern business performance measurement tool is the Balanced Scorecard (BSC) method. This method helps assess not only the financial situation of the enterprise, but also indicators, and evaluates non-finan...

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Main Authors: Jan Dobrovic, Maya Lambovska, Peter Gallo, Veronika Timkova
Format: Article
Language:English
Published: Tomas Bata University in Zlín 2018-06-01
Series:Journal of Competitiveness
Subjects:
Online Access:https://www.cjournal.cz/index.php?hid=clanek&bid=archiv&cid=284&cp=
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author Jan Dobrovic
Maya Lambovska
Peter Gallo
Veronika Timkova
author_facet Jan Dobrovic
Maya Lambovska
Peter Gallo
Veronika Timkova
author_sort Jan Dobrovic
collection DOAJ
description Measuring enterprise performance plays an important role in maximizing business efficiency. A modern business performance measurement tool is the Balanced Scorecard (BSC) method. This method helps assess not only the financial situation of the enterprise, but also indicators, and evaluates non-financial indicators, which is important for achieving the maximum competitiveness of the enterprise. This paper points out the importance of non-financial indicators in small and medium-sized enterprises in Slovakia, using the BSC method as a strategic management tool. Three hypotheses were established and then verified using the method of proportionality of the given phenomenon in the population and the chi-square test of independence. Apartial objective of the study was to find out the existence of a statistically significant link between the use of the BSC method and the importance of non-financial indicators in small and medium-sized enterprises in Slovakia, as the BSC method attaches the same importance to both financial and non-financial indicators. It has been shown that these two variables are related.
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spelling doaj.art-76e424d62d414f64979a0bf51acf89212022-12-22T02:46:07ZengTomas Bata University in ZlínJournal of Competitiveness1804-171X1804-171X2018-06-01102415510.7441/joc.2018.02.03NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISESJan Dobrovic0Maya Lambovska1Peter Gallo2Veronika Timkova3University of Prešov in Prešov, Faculty of ManagementUniversity of National and World Economy in Sofia, Faculty of Management and AdministrationUniversity of Prešov in Prešov, Faculty of ManagementUniversity of Prešov in Prešov, Faculty of ManagementMeasuring enterprise performance plays an important role in maximizing business efficiency. A modern business performance measurement tool is the Balanced Scorecard (BSC) method. This method helps assess not only the financial situation of the enterprise, but also indicators, and evaluates non-financial indicators, which is important for achieving the maximum competitiveness of the enterprise. This paper points out the importance of non-financial indicators in small and medium-sized enterprises in Slovakia, using the BSC method as a strategic management tool. Three hypotheses were established and then verified using the method of proportionality of the given phenomenon in the population and the chi-square test of independence. Apartial objective of the study was to find out the existence of a statistically significant link between the use of the BSC method and the importance of non-financial indicators in small and medium-sized enterprises in Slovakia, as the BSC method attaches the same importance to both financial and non-financial indicators. It has been shown that these two variables are related.https://www.cjournal.cz/index.php?hid=clanek&bid=archiv&cid=284&cp=balanced scorecardindicatorsnon-financial indicatorssmall and medium-sized enterprises
spellingShingle Jan Dobrovic
Maya Lambovska
Peter Gallo
Veronika Timkova
NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES
Journal of Competitiveness
balanced scorecard
indicators
non-financial indicators
small and medium-sized enterprises
title NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES
title_full NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES
title_fullStr NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES
title_full_unstemmed NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES
title_short NON-FINANCIAL INDICATORS AND THEIR IMPORTANCE IN SMALL AND MEDIUM-SIZED ENTERPRISES
title_sort non financial indicators and their importance in small and medium sized enterprises
topic balanced scorecard
indicators
non-financial indicators
small and medium-sized enterprises
url https://www.cjournal.cz/index.php?hid=clanek&bid=archiv&cid=284&cp=
work_keys_str_mv AT jandobrovic nonfinancialindicatorsandtheirimportanceinsmallandmediumsizedenterprises
AT mayalambovska nonfinancialindicatorsandtheirimportanceinsmallandmediumsizedenterprises
AT petergallo nonfinancialindicatorsandtheirimportanceinsmallandmediumsizedenterprises
AT veronikatimkova nonfinancialindicatorsandtheirimportanceinsmallandmediumsizedenterprises