Patient Satisfaction With Healthcare Service Quality and Its Associated Factors at One Polyclinic in Hanoi, Vietnam

Patient Satisfaction With Healthcare Service Quality and Its Associated Factors at One Polyclinic in Hanoi, Vietnam

Introduction: Patient satisfaction is one of the most important components of measuring healthcare quality.Objectives: The study aimed to evaluate the validity and reliability of the patient satisfaction scale with the quality of health services and its associated factors.Methods: A cross-sectional...

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Bibliographic Details
Main Authors: Nguyen Duc Thanh, Bui Thi My Anh, Chu Huyen Xiem, Pham Quynh Anh, Pham Hung Tien, Nguyen Thi Phuong Thanh, Cao Huu Quang, Vu Thu Ha, Phung Thanh Hung
Format: Article
Language:English
Published: Frontiers Media S.A. 2022-11-01
Series:International Journal of Public Health
Subjects:
health service quality
reliability
validity
outpatient satisfaction
public polyclinic
Vietnam
Online Access:https://www.ssph-journal.org/articles/10.3389/ijph.2022.1605055/full

Internet

https://www.ssph-journal.org/articles/10.3389/ijph.2022.1605055/full

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