WhatsApp Web for academic purposes in times of covid-19

One of the most used communication tools is WhatsApp, which increased its use due to covid-19, along with other social networks. In the educational field, students are also increasingly adopting this application for academic purposes from their computers called WhatsApp Web. However, more knowledge...

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Main Authors: Nataly Andrea Guiñez-Cabrera, Katherine Mansilla-Obando
Format: Article
Language:English
Published: Universidad de Guadalajara 2021-09-01
Series:Apertura
Subjects:
Online Access:http://www.udgvirtual.udg.mx/apertura/index.php/apertura/article/view/2084
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author Nataly Andrea Guiñez-Cabrera
Katherine Mansilla-Obando
author_facet Nataly Andrea Guiñez-Cabrera
Katherine Mansilla-Obando
author_sort Nataly Andrea Guiñez-Cabrera
collection DOAJ
description One of the most used communication tools is WhatsApp, which increased its use due to covid-19, along with other social networks. In the educational field, students are also increasingly adopting this application for academic purposes from their computers called WhatsApp Web. However, more knowledge is needed about the factors that influence the acceptance and use of this social network. Therefore, the purpose of this study is to understand from the perspective of students the factors of acceptance and use of WhatsApp Web for academic purposes during the covid-19 pandemic. A qualitative methodology was used to achieve this objective, through fourteen semistructural interviews with students from various disciplines and universities. The findings of this study were analyzed with the unified theory of acceptance and use of technology (UTAUT). Where a fifth factor teamwork was incorporated, being additional to the factors already existing in this theory (the expectation of performance, the expectation of effort, the social influence and the facilitating conditions). This study provides new insights as it is a pioneering research that UTAUT uses to interpret the acceptance and use of WhatsApp Web for academic purposes
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spelling doaj.art-7774fd7df3304cc9abe0760db202637c2022-12-22T01:26:36ZengUniversidad de GuadalajaraApertura1665-61802007-10942021-09-01132546910.32870/Ap.v13n2.2084WhatsApp Web for academic purposes in times of covid-19Nataly Andrea Guiñez-Cabrera0https://orcid.org/0000-0002-6109-8457Katherine Mansilla-Obando1https://orcid.org/0000-0003-4273-4259Universidad del Bío-BíoUniversidad Finis TerraeOne of the most used communication tools is WhatsApp, which increased its use due to covid-19, along with other social networks. In the educational field, students are also increasingly adopting this application for academic purposes from their computers called WhatsApp Web. However, more knowledge is needed about the factors that influence the acceptance and use of this social network. Therefore, the purpose of this study is to understand from the perspective of students the factors of acceptance and use of WhatsApp Web for academic purposes during the covid-19 pandemic. A qualitative methodology was used to achieve this objective, through fourteen semistructural interviews with students from various disciplines and universities. The findings of this study were analyzed with the unified theory of acceptance and use of technology (UTAUT). Where a fifth factor teamwork was incorporated, being additional to the factors already existing in this theory (the expectation of performance, the expectation of effort, the social influence and the facilitating conditions). This study provides new insights as it is a pioneering research that UTAUT uses to interpret the acceptance and use of WhatsApp Web for academic purposeshttp://www.udgvirtual.udg.mx/apertura/index.php/apertura/article/view/2084covid-19higher educationuniversity studentsutautwhatsapp web
spellingShingle Nataly Andrea Guiñez-Cabrera
Katherine Mansilla-Obando
WhatsApp Web for academic purposes in times of covid-19
Apertura
covid-19
higher education
university students
utaut
whatsapp web
title WhatsApp Web for academic purposes in times of covid-19
title_full WhatsApp Web for academic purposes in times of covid-19
title_fullStr WhatsApp Web for academic purposes in times of covid-19
title_full_unstemmed WhatsApp Web for academic purposes in times of covid-19
title_short WhatsApp Web for academic purposes in times of covid-19
title_sort whatsapp web for academic purposes in times of covid 19
topic covid-19
higher education
university students
utaut
whatsapp web
url http://www.udgvirtual.udg.mx/apertura/index.php/apertura/article/view/2084
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