Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles

This article reports outcomes from a 15-month (2018-19) study led by UCL on behalf of the Culture, Health and Wellbeing Alliance in partnership with three London museums of differing sizes with natural or local history collections. The study aimed to address mental health inequalities by diversifyin...

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Main Authors: Linda J Thomson, Esme Elsden, Helen J Chatterjee
Format: Article
Language:English
Published: University of Leicester 2023-05-01
Series:Museum & Society
Subjects:
Online Access:https://journals.le.ac.uk/ojs1/index.php/mas/article/view/3786
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author Linda J Thomson
Esme Elsden
Helen J Chatterjee
author_facet Linda J Thomson
Esme Elsden
Helen J Chatterjee
author_sort Linda J Thomson
collection DOAJ
description This article reports outcomes from a 15-month (2018-19) study led by UCL on behalf of the Culture, Health and Wellbeing Alliance in partnership with three London museums of differing sizes with natural or local history collections. The study aimed to address mental health inequalities by diversifying volunteer populations through reforming recruitment procedures to overcome perceived barriers, and enriching training programmes to improve wellbeing. A mixed methods approach was used to assess wellbeing and mechanisms by which key benefits were derived, such as social interaction and forming connections. The article considers how increasing the diversity of volunteer training in museums can improve wellbeing, widen access and promote social inclusion. Policy and practice implications are discussed in relation to embedding wellbeing training strategies into heritage organizations.
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spelling doaj.art-77c736fa78bc4401a9c461c442bfb5ab2023-05-16T15:19:45ZengUniversity of LeicesterMuseum & Society1479-83602023-05-01211123010.29311/mas.v21i1.37863486Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing RolesLinda J Thomson0Esme Elsden1Helen J Chatterjee2University College LondonUniversity College LondonUniversity College LondonThis article reports outcomes from a 15-month (2018-19) study led by UCL on behalf of the Culture, Health and Wellbeing Alliance in partnership with three London museums of differing sizes with natural or local history collections. The study aimed to address mental health inequalities by diversifying volunteer populations through reforming recruitment procedures to overcome perceived barriers, and enriching training programmes to improve wellbeing. A mixed methods approach was used to assess wellbeing and mechanisms by which key benefits were derived, such as social interaction and forming connections. The article considers how increasing the diversity of volunteer training in museums can improve wellbeing, widen access and promote social inclusion. Policy and practice implications are discussed in relation to embedding wellbeing training strategies into heritage organizations.https://journals.le.ac.uk/ojs1/index.php/mas/article/view/3786diversityhealth inequalitiessocial inclusionvolunteeringwellbeing
spellingShingle Linda J Thomson
Esme Elsden
Helen J Chatterjee
Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles
Museum & Society
diversity
health inequalities
social inclusion
volunteering
wellbeing
title Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles
title_full Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles
title_fullStr Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles
title_full_unstemmed Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles
title_short Volunteering for Wellbeing: Improving Access and Social Inclusion by Increasing the Diversity of Museum Volunteer Training for Public-facing Roles
title_sort volunteering for wellbeing improving access and social inclusion by increasing the diversity of museum volunteer training for public facing roles
topic diversity
health inequalities
social inclusion
volunteering
wellbeing
url https://journals.le.ac.uk/ojs1/index.php/mas/article/view/3786
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AT helenjchatterjee volunteeringforwellbeingimprovingaccessandsocialinclusionbyincreasingthediversityofmuseumvolunteertrainingforpublicfacingroles