Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?

Remote solutions open up new possibilities for collaboration and communication to solve maintenance tasks efficiently. Currently, there are no concepts to efficiently determine the suitability of such remote technologies for specific production facilities. It is therefore even more important to incl...

Full description

Bibliographic Details
Main Authors: Laura Seiffert, Jana Sczodrok, Javad Ghofrani, Katrin Wieczorek
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:Telecom
Subjects:
Online Access:https://www.mdpi.com/2673-4001/3/4/31
_version_ 1797455104333316096
author Laura Seiffert
Jana Sczodrok
Javad Ghofrani
Katrin Wieczorek
author_facet Laura Seiffert
Jana Sczodrok
Javad Ghofrani
Katrin Wieczorek
author_sort Laura Seiffert
collection DOAJ
description Remote solutions open up new possibilities for collaboration and communication to solve maintenance tasks efficiently. Currently, there are no concepts to efficiently determine the suitability of such remote technologies for specific production facilities. It is therefore even more important to include current practical experience with remote technologies in industrial maintenance in the development of these concepts. In this way, the specific requirements and needs of the companies can be taken into account. In order to get an updated practical impression of the use of remote maintenance technology in the field of industrial maintenance, an explorative interview study was conducted. The aim of this study is to collect detailed examples from practice in order to be able to set up a model (category system) oriented towards practical focal points. Based on this, targeted representative surveys or practice-oriented experimental designs can be developed better. For this reason, ten interviews were conducted with maintenance experts from the business community. The results show that remote technologies have not yet fully established themselves in business practice. The main problem is the implementation of suitable framework conditions in order to be able to use remote technologies extensively.
first_indexed 2024-03-09T15:47:45Z
format Article
id doaj.art-77d1b22961224bf39b3c33bdf33f4dcb
institution Directory Open Access Journal
issn 2673-4001
language English
last_indexed 2024-03-09T15:47:45Z
publishDate 2022-09-01
publisher MDPI AG
record_format Article
series Telecom
spelling doaj.art-77d1b22961224bf39b3c33bdf33f4dcb2023-11-24T18:23:19ZengMDPI AGTelecom2673-40012022-09-013454856310.3390/telecom3040031Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?Laura Seiffert0Jana Sczodrok1Javad Ghofrani2Katrin Wieczorek3Faculty of Economics, University of Applied Sciences Dresden, 01069 Dresden, GermanyFaculty of Economics, University of Applied Sciences Dresden, 01069 Dresden, GermanyInstitute of Computer Engineering, University of Lübeck, 23562 Lübeck, GermanyFaculty of Economics, University of Applied Sciences Dresden, 01069 Dresden, GermanyRemote solutions open up new possibilities for collaboration and communication to solve maintenance tasks efficiently. Currently, there are no concepts to efficiently determine the suitability of such remote technologies for specific production facilities. It is therefore even more important to include current practical experience with remote technologies in industrial maintenance in the development of these concepts. In this way, the specific requirements and needs of the companies can be taken into account. In order to get an updated practical impression of the use of remote maintenance technology in the field of industrial maintenance, an explorative interview study was conducted. The aim of this study is to collect detailed examples from practice in order to be able to set up a model (category system) oriented towards practical focal points. Based on this, targeted representative surveys or practice-oriented experimental designs can be developed better. For this reason, ten interviews were conducted with maintenance experts from the business community. The results show that remote technologies have not yet fully established themselves in business practice. The main problem is the implementation of suitable framework conditions in order to be able to use remote technologies extensively.https://www.mdpi.com/2673-4001/3/4/31maintenanceindustry 4.0remote technologiesaugmented reality
spellingShingle Laura Seiffert
Jana Sczodrok
Javad Ghofrani
Katrin Wieczorek
Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?
Telecom
maintenance
industry 4.0
remote technologies
augmented reality
title Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?
title_full Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?
title_fullStr Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?
title_full_unstemmed Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?
title_short Remote Technologies as Common Practice in Industrial Maintenance: What Do Experts Say?
title_sort remote technologies as common practice in industrial maintenance what do experts say
topic maintenance
industry 4.0
remote technologies
augmented reality
url https://www.mdpi.com/2673-4001/3/4/31
work_keys_str_mv AT lauraseiffert remotetechnologiesascommonpracticeinindustrialmaintenancewhatdoexpertssay
AT janasczodrok remotetechnologiesascommonpracticeinindustrialmaintenancewhatdoexpertssay
AT javadghofrani remotetechnologiesascommonpracticeinindustrialmaintenancewhatdoexpertssay
AT katrinwieczorek remotetechnologiesascommonpracticeinindustrialmaintenancewhatdoexpertssay