Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour

Background: It has been said that organisational democracy influences the improvement of behavioural orientations related to being good organisational citizens. Objectives: The main purpose of this study was to provide empirical evidence on bank employees’ perceptions towards organisational democra...

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Main Authors: Özhan Tokay, Serife Z. Eyupoglu
Format: Article
Language:English
Published: AOSIS 2018-12-01
Series:South African Journal of Business Management
Subjects:
Online Access:https://sajbm.org/index.php/sajbm/article/view/397
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author Özhan Tokay
Serife Z. Eyupoglu
author_facet Özhan Tokay
Serife Z. Eyupoglu
author_sort Özhan Tokay
collection DOAJ
description Background: It has been said that organisational democracy influences the improvement of behavioural orientations related to being good organisational citizens. Objectives: The main purpose of this study was to provide empirical evidence on bank employees’ perceptions towards organisational democracy and their organisational citizenship behaviour, in addition to indicating whether a relationship exists between organisational democracy and organisational citizenship behaviour. Method: Data were collected through the use of a questionnaire. The population of the study consisted of bank employees working at branches of a private bank located in the province of Istanbul, Turkey. A total of 240 bank employees took part in the study. Data analysis entailed the computation of descriptive statistics, as well as t-test, analysis of variance (ANOVA) test, correlation analysis and regression analysis. Results: The study results indicated that a statistically significant relationship exists between the bank employees’ perceptions of organisational democracy and their organisational citizenship behaviour. Conclusion: Through this study, it can be concluded that organisational democracy is an important variable that can be used by managers to facilitate the favourable behaviour of employees and to promote the sense of citizenship that employees feel towards their organisation, which in turn will positively influence organisational performance.
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spelling doaj.art-7850493b2f584b7f83da9202bf31a8ea2022-12-22T03:36:30ZengAOSISSouth African Journal of Business Management2078-55852078-59762018-12-01491e1e910.4102/sajbm.v49i1.3971002Employee perceptions of organisational democracy and its influence on organisational citizenship behaviourÖzhan Tokay0Serife Z. Eyupoglu1Department of Business Administration, Near East UniversityDepartment of Business Administration, Near East UniversityBackground: It has been said that organisational democracy influences the improvement of behavioural orientations related to being good organisational citizens. Objectives: The main purpose of this study was to provide empirical evidence on bank employees’ perceptions towards organisational democracy and their organisational citizenship behaviour, in addition to indicating whether a relationship exists between organisational democracy and organisational citizenship behaviour. Method: Data were collected through the use of a questionnaire. The population of the study consisted of bank employees working at branches of a private bank located in the province of Istanbul, Turkey. A total of 240 bank employees took part in the study. Data analysis entailed the computation of descriptive statistics, as well as t-test, analysis of variance (ANOVA) test, correlation analysis and regression analysis. Results: The study results indicated that a statistically significant relationship exists between the bank employees’ perceptions of organisational democracy and their organisational citizenship behaviour. Conclusion: Through this study, it can be concluded that organisational democracy is an important variable that can be used by managers to facilitate the favourable behaviour of employees and to promote the sense of citizenship that employees feel towards their organisation, which in turn will positively influence organisational performance.https://sajbm.org/index.php/sajbm/article/view/397organizational citizenship behaviororganizational democracyperceptionsbanking sectorTurkey
spellingShingle Özhan Tokay
Serife Z. Eyupoglu
Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
South African Journal of Business Management
organizational citizenship behavior
organizational democracy
perceptions
banking sector
Turkey
title Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
title_full Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
title_fullStr Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
title_full_unstemmed Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
title_short Employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
title_sort employee perceptions of organisational democracy and its influence on organisational citizenship behaviour
topic organizational citizenship behavior
organizational democracy
perceptions
banking sector
Turkey
url https://sajbm.org/index.php/sajbm/article/view/397
work_keys_str_mv AT ozhantokay employeeperceptionsoforganisationaldemocracyanditsinfluenceonorganisationalcitizenshipbehaviour
AT serifezeyupoglu employeeperceptionsoforganisationaldemocracyanditsinfluenceonorganisationalcitizenshipbehaviour