Indicators used to measure service innovation and manufacturing innovation
Innovation can be a source of competitive advantage for companies, either through the improvement of methods and techniques capable of generating new products or services, or perfecting existing ones. Along these lines, it is particularly important to measure innovation and discuss the results assoc...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2021-01-01
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| Series: | Journal of Innovation & Knowledge |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2444569X19300605 |
| _version_ | 1818447666444500992 |
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| author | Fernando Henrique Taques Manuel G López Leonardo F Basso Nelson Areal |
| author_facet | Fernando Henrique Taques Manuel G López Leonardo F Basso Nelson Areal |
| author_sort | Fernando Henrique Taques |
| collection | DOAJ |
| description | Innovation can be a source of competitive advantage for companies, either through the improvement of methods and techniques capable of generating new products or services, or perfecting existing ones. Along these lines, it is particularly important to measure innovation and discuss the results associated therewith. The aim of this research is to address each of the main indicators of organizational innovation, separately discussing the advantages and disadvantages inherent to their deployment. The results entail a substantial theoretical advancement by improving measurement systems from various perspectives: products and processes, manufacturing and services, as well as input indicators, intermediaries and outputs. However, difficulties and limitations are still apparent, including the sort of distorting biases potentially affecting researcher estimates. Furthermore, multidimensional indicators provide a broader and more precise view of the innovation phenomenon at companies, because they are more comprehensive in the understanding of such phenomenon per se, unlike the one-dimensional choice, which carries constraints for discussing the real effects in the organizational context, especially in the case of services. |
| first_indexed | 2024-12-14T20:07:15Z |
| format | Article |
| id | doaj.art-78a9af1da82b4009bde90ee41204aa3d |
| institution | Directory Open Access Journal |
| issn | 2444-569X |
| language | English |
| last_indexed | 2024-12-14T20:07:15Z |
| publishDate | 2021-01-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Journal of Innovation & Knowledge |
| spelling | doaj.art-78a9af1da82b4009bde90ee41204aa3d2022-12-21T22:49:00ZengElsevierJournal of Innovation & Knowledge2444-569X2021-01-01611126Indicators used to measure service innovation and manufacturing innovationFernando Henrique Taques0Manuel G López1Leonardo F Basso2Nelson Areal3Mackenzie Presbyterian University PhD Student of Finance at the School of Business Management, Consolação Street, 896 – 7th floor – room 76, São Paulo 01302-000, Brazil; Corresponding author.University of Santiago de Compostela Full Time PhD Lecturer and Researcher, Applied Economics in Facultad de Ciencias Económicas y Empresariales, Facultad de Ciencias Económicas y Empresariales, Avenue do Burgo, Campus Norte, Santiago de Compostela, 15782, SpainMackenzie Presbyterian University, Full Time Professor of Finance at the School of Business Management, Consolação Street, 896 – 7th floor – room 76, São Paulo, 01302-000, BrazilUniversity of Minho, Associate Professor of Finance at the School of Economics and Management, Departament of Management, Universidade do Minho – Escola de Economia e Gestão, Campus de Gualtar – Office 3.29, Braga, 4710-057, PortugalInnovation can be a source of competitive advantage for companies, either through the improvement of methods and techniques capable of generating new products or services, or perfecting existing ones. Along these lines, it is particularly important to measure innovation and discuss the results associated therewith. The aim of this research is to address each of the main indicators of organizational innovation, separately discussing the advantages and disadvantages inherent to their deployment. The results entail a substantial theoretical advancement by improving measurement systems from various perspectives: products and processes, manufacturing and services, as well as input indicators, intermediaries and outputs. However, difficulties and limitations are still apparent, including the sort of distorting biases potentially affecting researcher estimates. Furthermore, multidimensional indicators provide a broader and more precise view of the innovation phenomenon at companies, because they are more comprehensive in the understanding of such phenomenon per se, unlike the one-dimensional choice, which carries constraints for discussing the real effects in the organizational context, especially in the case of services.http://www.sciencedirect.com/science/article/pii/S2444569X19300605O3O32O33 |
| spellingShingle | Fernando Henrique Taques Manuel G López Leonardo F Basso Nelson Areal Indicators used to measure service innovation and manufacturing innovation Journal of Innovation & Knowledge O3 O32 O33 |
| title | Indicators used to measure service innovation and manufacturing innovation |
| title_full | Indicators used to measure service innovation and manufacturing innovation |
| title_fullStr | Indicators used to measure service innovation and manufacturing innovation |
| title_full_unstemmed | Indicators used to measure service innovation and manufacturing innovation |
| title_short | Indicators used to measure service innovation and manufacturing innovation |
| title_sort | indicators used to measure service innovation and manufacturing innovation |
| topic | O3 O32 O33 |
| url | http://www.sciencedirect.com/science/article/pii/S2444569X19300605 |
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