Assessment of Organization Readiness for TQM Implementation

Since about four years ago, total quality management (TQM) has been informally introduced into our integrated healthcare and medical education system. With the aim of getting feedback/ learning from the experiences of the universities/schools of medical sciences in setting the ground for TQM impleme...

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Bibliographic Details
Main Author: A Lameei
Format: Article
Language:English
Published: Tehran University of Medical Sciences 2005-06-01
Series:Iranian Journal of Public Health
Subjects:
Online Access:https://ijph.tums.ac.ir/index.php/ijph/article/view/1867
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author A Lameei
author_facet A Lameei
author_sort A Lameei
collection DOAJ
description Since about four years ago, total quality management (TQM) has been informally introduced into our integrated healthcare and medical education system. With the aim of getting feedback/ learning from the experiences of the universities/schools of medical sciences in setting the ground for TQM implementation, an assessment was done. The survey results show that out of 31 universities/ schools of medical sciences, 15(48%) had 50 to 59% readiness, 8 (26%) 60 to 70%, and the remaining 8 (26%) more than 70% readiness. Another finding was that, there was a discrepancy between top management teams, understanding of TQM and their actual actions in taking steps regarding its implementation. In conclusion, although the universities/ schools of medical sciences are taking steps toward setting the stage for TQM implementation, each one with its own pace, but the top management team must take more active role than the past in preparation for and implementation of TQM.
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spelling doaj.art-7908f5c23b024cc7afcf6ed4420c32cb2022-12-21T22:02:08ZengTehran University of Medical SciencesIranian Journal of Public Health2251-60852251-60932005-06-01342Assessment of Organization Readiness for TQM Implementation A Lameei0 Since about four years ago, total quality management (TQM) has been informally introduced into our integrated healthcare and medical education system. With the aim of getting feedback/ learning from the experiences of the universities/schools of medical sciences in setting the ground for TQM implementation, an assessment was done. The survey results show that out of 31 universities/ schools of medical sciences, 15(48%) had 50 to 59% readiness, 8 (26%) 60 to 70%, and the remaining 8 (26%) more than 70% readiness. Another finding was that, there was a discrepancy between top management teams, understanding of TQM and their actual actions in taking steps regarding its implementation. In conclusion, although the universities/ schools of medical sciences are taking steps toward setting the stage for TQM implementation, each one with its own pace, but the top management team must take more active role than the past in preparation for and implementation of TQM.https://ijph.tums.ac.ir/index.php/ijph/article/view/1867TQMOrganization readinessUniversities/ Schools of medical sciences
spellingShingle A Lameei
Assessment of Organization Readiness for TQM Implementation
Iranian Journal of Public Health
TQM
Organization readiness
Universities/ Schools of medical sciences
title Assessment of Organization Readiness for TQM Implementation
title_full Assessment of Organization Readiness for TQM Implementation
title_fullStr Assessment of Organization Readiness for TQM Implementation
title_full_unstemmed Assessment of Organization Readiness for TQM Implementation
title_short Assessment of Organization Readiness for TQM Implementation
title_sort assessment of organization readiness for tqm implementation
topic TQM
Organization readiness
Universities/ Schools of medical sciences
url https://ijph.tums.ac.ir/index.php/ijph/article/view/1867
work_keys_str_mv AT alameei assessmentoforganizationreadinessfortqmimplementation