Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships

From the perspective of social relationships, this study extends the understanding of employee voice by examining voice outcomes, especially a voicer’s influence in their work team. In particular, we explore how two different social relationships, LMX and peer relationship, separately and jointly af...

Full description

Bibliographic Details
Main Authors: Jeeyoung Kim, Ah Jung Kim, Myung-Ho Chung
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/12/6/197
_version_ 1797489941137063936
author Jeeyoung Kim
Ah Jung Kim
Myung-Ho Chung
author_facet Jeeyoung Kim
Ah Jung Kim
Myung-Ho Chung
author_sort Jeeyoung Kim
collection DOAJ
description From the perspective of social relationships, this study extends the understanding of employee voice by examining voice outcomes, especially a voicer’s influence in their work team. In particular, we explore how two different social relationships, LMX and peer relationship, separately and jointly affect the ‘voice-influence’ relationship. Drawing on social network theory, we propose that higher LMX and central positions in peer networks (i.e., centrality in the friendship network) strengthen the positive impact of voice on individual influence. From a sample of 128 employees from three firms in South Korea, we found that two types of voice (promotive and prohibitive) are positively related with individual influence. This study also found that LMX strengthened the positive effect of promotive voice on a voicer’s influence. Moreover, LMX and peer relationship jointly affect the voice-influence relationship as follows: (1) a voicer with a high LMX-high centrality (in the peer network) is most influential within their team, (2) as for a low LMX-high centrality member, speaking up rather decreases individual influence. These results suggest that voice outcome is not unilateral. Rather, whose voice it is and where a voicer stands may matter more. We discussed the theoretical and practical implications of these findings in employee voice research.
first_indexed 2024-03-10T00:23:50Z
format Article
id doaj.art-79307e51905f49d6b5b5bdc2e339a4fc
institution Directory Open Access Journal
issn 2076-328X
language English
last_indexed 2024-03-10T00:23:50Z
publishDate 2022-06-01
publisher MDPI AG
record_format Article
series Behavioral Sciences
spelling doaj.art-79307e51905f49d6b5b5bdc2e339a4fc2023-11-23T15:37:15ZengMDPI AGBehavioral Sciences2076-328X2022-06-0112619710.3390/bs12060197Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer RelationshipsJeeyoung Kim0Ah Jung Kim1Myung-Ho Chung2Ewha School of Business, Ewha Womans University, 52-Ewhayeodae-gil, Seodaemun-gu, Seoul 03760, KoreaTippie College of Business, University of Iowa, 21 E Market St, Iowa City, IA 52242, USAEwha School of Business, Ewha Womans University, 52-Ewhayeodae-gil, Seodaemun-gu, Seoul 03760, KoreaFrom the perspective of social relationships, this study extends the understanding of employee voice by examining voice outcomes, especially a voicer’s influence in their work team. In particular, we explore how two different social relationships, LMX and peer relationship, separately and jointly affect the ‘voice-influence’ relationship. Drawing on social network theory, we propose that higher LMX and central positions in peer networks (i.e., centrality in the friendship network) strengthen the positive impact of voice on individual influence. From a sample of 128 employees from three firms in South Korea, we found that two types of voice (promotive and prohibitive) are positively related with individual influence. This study also found that LMX strengthened the positive effect of promotive voice on a voicer’s influence. Moreover, LMX and peer relationship jointly affect the voice-influence relationship as follows: (1) a voicer with a high LMX-high centrality (in the peer network) is most influential within their team, (2) as for a low LMX-high centrality member, speaking up rather decreases individual influence. These results suggest that voice outcome is not unilateral. Rather, whose voice it is and where a voicer stands may matter more. We discussed the theoretical and practical implications of these findings in employee voice research.https://www.mdpi.com/2076-328X/12/6/197voice behaviorindividual influenceLMXpeer relationshipssocial networks
spellingShingle Jeeyoung Kim
Ah Jung Kim
Myung-Ho Chung
Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
Behavioral Sciences
voice behavior
individual influence
LMX
peer relationships
social networks
title Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
title_full Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
title_fullStr Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
title_full_unstemmed Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
title_short Social Determinants of Voice Outcomes: The Configurational Analysis of the Effects of LMX and Peer Relationships
title_sort social determinants of voice outcomes the configurational analysis of the effects of lmx and peer relationships
topic voice behavior
individual influence
LMX
peer relationships
social networks
url https://www.mdpi.com/2076-328X/12/6/197
work_keys_str_mv AT jeeyoungkim socialdeterminantsofvoiceoutcomestheconfigurationalanalysisoftheeffectsoflmxandpeerrelationships
AT ahjungkim socialdeterminantsofvoiceoutcomestheconfigurationalanalysisoftheeffectsoflmxandpeerrelationships
AT myunghochung socialdeterminantsofvoiceoutcomestheconfigurationalanalysisoftheeffectsoflmxandpeerrelationships