Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications
This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Sciendo
2023-06-01
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| Series: | Management Systems in Production Engineering |
| Subjects: | |
| Online Access: | https://doi.org/10.2478/mspe-2023-0021 |
| _version_ | 1797817291425972224 |
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| author | Zulkeflee Zarifa Nawanir Gusman AbdulGhani Airin |
| author_facet | Zulkeflee Zarifa Nawanir Gusman AbdulGhani Airin |
| author_sort | Zulkeflee Zarifa |
| collection | DOAJ |
| description | This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors’ performance in Malaysia. |
| first_indexed | 2024-03-13T08:51:25Z |
| format | Article |
| id | doaj.art-793e9498aff742b392290d22e3e71f9b |
| institution | Directory Open Access Journal |
| issn | 2450-5781 |
| language | English |
| last_indexed | 2024-03-13T08:51:25Z |
| publishDate | 2023-06-01 |
| publisher | Sciendo |
| record_format | Article |
| series | Management Systems in Production Engineering |
| spelling | doaj.art-793e9498aff742b392290d22e3e71f9b2023-05-29T11:05:39ZengSciendoManagement Systems in Production Engineering2450-57812023-06-0131219720710.2478/mspe-2023-0021Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance ImplicationsZulkeflee Zarifa0Nawanir Gusman1AbdulGhani Airin2Faculty of Industrial Management, Universiti Malaysia Pahang, Gambang, MalaysiaFaculty of Industrial Management, Universiti Malaysia Pahang, Gambang, MalaysiaFaculty of Industrial Management, Universiti Malaysia Pahang. Lebuh Persiaran Tun Khalil Yaakob, 26300 Gambang, Kuantan, Pahang, MalaysiaThis study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors’ performance in Malaysia.https://doi.org/10.2478/mspe-2023-0021critical success factorslean managementmalaysiaperformancepublic sectors |
| spellingShingle | Zulkeflee Zarifa Nawanir Gusman AbdulGhani Airin Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications Management Systems in Production Engineering critical success factors lean management malaysia performance public sectors |
| title | Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications |
| title_full | Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications |
| title_fullStr | Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications |
| title_full_unstemmed | Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications |
| title_short | Lean Management Implementation in Malaysian Public Sectors: Critical Success Factors and Performance Implications |
| title_sort | lean management implementation in malaysian public sectors critical success factors and performance implications |
| topic | critical success factors lean management malaysia performance public sectors |
| url | https://doi.org/10.2478/mspe-2023-0021 |
| work_keys_str_mv | AT zulkefleezarifa leanmanagementimplementationinmalaysianpublicsectorscriticalsuccessfactorsandperformanceimplications AT nawanirgusman leanmanagementimplementationinmalaysianpublicsectorscriticalsuccessfactorsandperformanceimplications AT abdulghaniairin leanmanagementimplementationinmalaysianpublicsectorscriticalsuccessfactorsandperformanceimplications |