Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries

Purpose: The purpose of the paper is to explore the negative impact of information technology (IT) factors prior to and during COVID-19 from the perspectives of developing country educators, to obtain context to the higher education environment to aid future teaching practices. Design/methodolog...

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Main Author: Monique Keevy
Format: Article
Language:English
Published: CSRC Publishing 2023-06-01
Series:Journal of Business and Social Review in Emerging Economies
Subjects:
Online Access:https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2503
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author Monique Keevy
author_facet Monique Keevy
author_sort Monique Keevy
collection DOAJ
description Purpose: The purpose of the paper is to explore the negative impact of information technology (IT) factors prior to and during COVID-19 from the perspectives of developing country educators, to obtain context to the higher education environment to aid future teaching practices. Design/methodology/approach: The study employs a mixed method approach comprising a questionnaire and interviews with educators situated in two African developing countries from the South African Development Community (SADC). Findings: This paper found that the IT factors that most adversely impacted educators’ delivery of the academic programme, was the student element (students’ internet access, students’ access to IT equipment, students’ proficiency with technology and data costs for students). The IT factors negative impact was mostly also intensified amid the pandemic. Implications/Originality/Value: Far from being just a disruption, the pandemic is an indication of the urgent need to build sustainable higher education institutions to ensure that educators deliver quality academic programmes to all. The research obtained an understanding of IT factors (past and present) that may hinder educators’ orientations towards the future. Bringing to the fore the IT hindrances, educators can act by means of their environment, to enable teaching to continue under all conditions.
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spelling doaj.art-794904ce624142f5882eb1b013d615312023-08-22T08:50:28ZengCSRC PublishingJournal of Business and Social Review in Emerging Economies2519-089X2519-03262023-06-019210.26710/jbsee.v9i2.2503Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing CountriesMonique Keevy0University of Johannesburg - Johannesburg, Gauteng, South Africa Purpose: The purpose of the paper is to explore the negative impact of information technology (IT) factors prior to and during COVID-19 from the perspectives of developing country educators, to obtain context to the higher education environment to aid future teaching practices. Design/methodology/approach: The study employs a mixed method approach comprising a questionnaire and interviews with educators situated in two African developing countries from the South African Development Community (SADC). Findings: This paper found that the IT factors that most adversely impacted educators’ delivery of the academic programme, was the student element (students’ internet access, students’ access to IT equipment, students’ proficiency with technology and data costs for students). The IT factors negative impact was mostly also intensified amid the pandemic. Implications/Originality/Value: Far from being just a disruption, the pandemic is an indication of the urgent need to build sustainable higher education institutions to ensure that educators deliver quality academic programmes to all. The research obtained an understanding of IT factors (past and present) that may hinder educators’ orientations towards the future. Bringing to the fore the IT hindrances, educators can act by means of their environment, to enable teaching to continue under all conditions. https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2503Information technologyHigher educationDigital divideDeveloping countryCOVID-19
spellingShingle Monique Keevy
Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries
Journal of Business and Social Review in Emerging Economies
Information technology
Higher education
Digital divide
Developing country
COVID-19
title Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries
title_full Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries
title_fullStr Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries
title_full_unstemmed Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries
title_short Information Technology Factors Impacting Educators before and During COVID-19: A Study of Developing Countries
title_sort information technology factors impacting educators before and during covid 19 a study of developing countries
topic Information technology
Higher education
Digital divide
Developing country
COVID-19
url https://publishing.globalcsrc.org/ojs/index.php/jbsee/article/view/2503
work_keys_str_mv AT moniquekeevy informationtechnologyfactorsimpactingeducatorsbeforeandduringcovid19astudyofdevelopingcountries