A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic

This study aims to describe and analyze the paths of social media website users’ interaction with the content of government accounts during the COVID-19 pandemic. The objectives of the study are to describe the roles of government accounts as a tool to support the concept of health communication amo...

Full description

Bibliographic Details
Main Authors: Amal Mohammed Nabil Abdul Azim Badr, Tarek Ismail Mohamed, Nassereldin Abdel Qadir Osman, Alexey Mikhaylov
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/9/3/50
_version_ 1797486902939484160
author Amal Mohammed Nabil Abdul Azim Badr
Tarek Ismail Mohamed
Nassereldin Abdel Qadir Osman
Alexey Mikhaylov
author_facet Amal Mohammed Nabil Abdul Azim Badr
Tarek Ismail Mohamed
Nassereldin Abdel Qadir Osman
Alexey Mikhaylov
author_sort Amal Mohammed Nabil Abdul Azim Badr
collection DOAJ
description This study aims to describe and analyze the paths of social media website users’ interaction with the content of government accounts during the COVID-19 pandemic. The objectives of the study are to describe the roles of government accounts as a tool to support the concept of health communication among users of social media websites and analyze the targeted and untargeted roles that have emerged in this context, describe the roles of government accounts as a tool of government communication and analyze how government institutions employed them during the COVID-19 pandemic, and describe the roles of social media websites as a tool to address the problems and challenges created by the social spacing procedures and solutions provided by these websites to deal with these challenges. This study surveys a sample of previous studies conducted on the roles of government accounts on social media websites during the COVID-19 pandemic. The tools of this study are both analytical and comparative as they analyze and compare the results of previous studies on the interaction paths of internet users. The results indicate that social media websites have been considered a pivotal tool for building a renewable and interactive system. This coincides with developments in the communication environment in which the individual is present within the social pattern, and its depth of impact has been demonstrated, particularly after the repercussions of the spread of the COVID-19 pandemic.
first_indexed 2024-03-09T23:40:57Z
format Article
id doaj.art-7987ba0c2cd94d3494776da540d1d8e4
institution Directory Open Access Journal
issn 2227-9709
language English
last_indexed 2024-03-09T23:40:57Z
publishDate 2022-06-01
publisher MDPI AG
record_format Article
series Informatics
spelling doaj.art-7987ba0c2cd94d3494776da540d1d8e42023-11-23T16:52:36ZengMDPI AGInformatics2227-97092022-06-01935010.3390/informatics9030050A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 PandemicAmal Mohammed Nabil Abdul Azim Badr0Tarek Ismail Mohamed1Nassereldin Abdel Qadir Osman2Alexey Mikhaylov3College of Mass Communication, Ajman University, Ajman 13306, United Arab EmiratesCollege of Mass Communication, Ajman University, Ajman 13306, United Arab EmiratesCollege of Mass Communication, Ajman University, Ajman 13306, United Arab EmiratesFinancial Faculty, Financial University under the Government of the Russian Federation, 124167 Moscow, RussiaThis study aims to describe and analyze the paths of social media website users’ interaction with the content of government accounts during the COVID-19 pandemic. The objectives of the study are to describe the roles of government accounts as a tool to support the concept of health communication among users of social media websites and analyze the targeted and untargeted roles that have emerged in this context, describe the roles of government accounts as a tool of government communication and analyze how government institutions employed them during the COVID-19 pandemic, and describe the roles of social media websites as a tool to address the problems and challenges created by the social spacing procedures and solutions provided by these websites to deal with these challenges. This study surveys a sample of previous studies conducted on the roles of government accounts on social media websites during the COVID-19 pandemic. The tools of this study are both analytical and comparative as they analyze and compare the results of previous studies on the interaction paths of internet users. The results indicate that social media websites have been considered a pivotal tool for building a renewable and interactive system. This coincides with developments in the communication environment in which the individual is present within the social pattern, and its depth of impact has been demonstrated, particularly after the repercussions of the spread of the COVID-19 pandemic.https://www.mdpi.com/2227-9709/9/3/50COVID-19government accountsinteraction pathssocial media websites
spellingShingle Amal Mohammed Nabil Abdul Azim Badr
Tarek Ismail Mohamed
Nassereldin Abdel Qadir Osman
Alexey Mikhaylov
A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic
Informatics
COVID-19
government accounts
interaction paths
social media websites
title A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic
title_full A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic
title_fullStr A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic
title_full_unstemmed A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic
title_short A Review of Social Media Website Users’ Interaction Paths with Governmental Accounts during the COVID-19 Pandemic
title_sort review of social media website users interaction paths with governmental accounts during the covid 19 pandemic
topic COVID-19
government accounts
interaction paths
social media websites
url https://www.mdpi.com/2227-9709/9/3/50
work_keys_str_mv AT amalmohammednabilabdulazimbadr areviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT tarekismailmohamed areviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT nassereldinabdelqadirosman areviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT alexeymikhaylov areviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT amalmohammednabilabdulazimbadr reviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT tarekismailmohamed reviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT nassereldinabdelqadirosman reviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic
AT alexeymikhaylov reviewofsocialmediawebsiteusersinteractionpathswithgovernmentalaccountsduringthecovid19pandemic