Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers

The usability of ISO/IEC 25000 series SQuaRE and other existing software quality models seems unsuitable for unique software products such as game software. This study revealed that playability has a higher predictive capacity than usability for evaluating game software quality using a survey method...

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Main Authors: Jialei Jiang, Philip Pong Weng Wong, Lei Wang
Format: Article
Language:English
Published: SAGE Publishing 2023-09-01
Series:SAGE Open
Online Access:https://doi.org/10.1177/21582440231197506
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author Jialei Jiang
Philip Pong Weng Wong
Lei Wang
author_facet Jialei Jiang
Philip Pong Weng Wong
Lei Wang
author_sort Jialei Jiang
collection DOAJ
description The usability of ISO/IEC 25000 series SQuaRE and other existing software quality models seems unsuitable for unique software products such as game software. This study revealed that playability has a higher predictive capacity than usability for evaluating game software quality using a survey methodology involving 344 Chinese respondents and 142 South Korean respondents. Specifically, dimensions of playability in terms of enjoyable, exciting, fun, interesting, relaxing, novel, creative, convenient, curious, fantastic, stimulating, splendid, effective and attractive positively influenced both Chinese and South Korean game software users’ satisfaction. In addition, results show that there is a significant difference between Chinese and South Koreans in playability dimensions such as exciting, relaxing, novel, creative, convenient, curious, stimulating, splendid and attractive. This study extends the existing knowledge on how playability influenced game software users’ satisfaction and software quality, and limitations were also highlighted.
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spelling doaj.art-799a74795e9c41c08cba8616dcfba3622023-09-13T14:33:34ZengSAGE PublishingSAGE Open2158-24402023-09-011310.1177/21582440231197506Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean GamersJialei Jiang0Philip Pong Weng Wong1Lei Wang2Xuzhou University of Technology, ChinaSunway University, MalaysiaXuzhou University of Technology, ChinaThe usability of ISO/IEC 25000 series SQuaRE and other existing software quality models seems unsuitable for unique software products such as game software. This study revealed that playability has a higher predictive capacity than usability for evaluating game software quality using a survey methodology involving 344 Chinese respondents and 142 South Korean respondents. Specifically, dimensions of playability in terms of enjoyable, exciting, fun, interesting, relaxing, novel, creative, convenient, curious, fantastic, stimulating, splendid, effective and attractive positively influenced both Chinese and South Korean game software users’ satisfaction. In addition, results show that there is a significant difference between Chinese and South Koreans in playability dimensions such as exciting, relaxing, novel, creative, convenient, curious, stimulating, splendid and attractive. This study extends the existing knowledge on how playability influenced game software users’ satisfaction and software quality, and limitations were also highlighted.https://doi.org/10.1177/21582440231197506
spellingShingle Jialei Jiang
Philip Pong Weng Wong
Lei Wang
Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
SAGE Open
title Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_full Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_fullStr Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_full_unstemmed Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_short Influence of Playability on Perceived Game Software Quality: A Comparison Between Chinese and South Korean Gamers
title_sort influence of playability on perceived game software quality a comparison between chinese and south korean gamers
url https://doi.org/10.1177/21582440231197506
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AT philippongwengwong influenceofplayabilityonperceivedgamesoftwarequalityacomparisonbetweenchineseandsouthkoreangamers
AT leiwang influenceofplayabilityonperceivedgamesoftwarequalityacomparisonbetweenchineseandsouthkoreangamers