CRM: Development of Pending Critical Aspects

The evolution of CRM programs has meant enormous progress for aviation in terms of the study of human factors and their relationship with the reduction of air accidents. Although it is true that CRM programs have undergone a successful evolution since their appearance in 1979, it is also true that...

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Main Authors: Pilar Segura Redondo, Daniel Muñoz Marrón
Format: Article
Language:English
Published: Spanish Psychological Association (Colegio Oficial de Psicólogos) 2023-09-01
Series:Papeles del Psicólogo
Online Access:https://www.papelesdelpsicologo.es/pii?pii=3023
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author Pilar Segura Redondo
Daniel Muñoz Marrón
author_facet Pilar Segura Redondo
Daniel Muñoz Marrón
author_sort Pilar Segura Redondo
collection DOAJ
description The evolution of CRM programs has meant enormous progress for aviation in terms of the study of human factors and their relationship with the reduction of air accidents. Although it is true that CRM programs have undergone a successful evolution since their appearance in 1979, it is also true that the advances in psychological science in recent decades make it necessary to review and expand on aspects already addressed in previous stages by these programs. One of these aspects is the importance of the cabin crew members (CCM) as members of the flight team. Going back to the third generation programs, this paper analyzes the actions that the CCM have taken in different air accidents, highlighting the importance of their performance and their coordination with the rest of the crew in order to achieve success in resolving the air emergency.
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spelling doaj.art-79b0bcbe7565476fa4f6bd4a58d938662024-03-14T13:44:14ZengSpanish Psychological Association (Colegio Oficial de Psicólogos)Papeles del Psicólogo0214-78231886-14152023-09-0144315616310.23923/pap.psicol.3023CRM: Development of Pending Critical AspectsPilar Segura Redondo0https://orcid.org/0000-0002-7314-7009Daniel Muñoz Marrón1https://orcid.org/0000-0003-0919-0106Psicóloga Seguridad de Vuelo Air Europa Líneas Aéreas, Madrid, España43 Grupo de Fuerzas Aéreas, Ejército del Aire y del Espacio (Base Aérea de Torrejón), España The evolution of CRM programs has meant enormous progress for aviation in terms of the study of human factors and their relationship with the reduction of air accidents. Although it is true that CRM programs have undergone a successful evolution since their appearance in 1979, it is also true that the advances in psychological science in recent decades make it necessary to review and expand on aspects already addressed in previous stages by these programs. One of these aspects is the importance of the cabin crew members (CCM) as members of the flight team. Going back to the third generation programs, this paper analyzes the actions that the CCM have taken in different air accidents, highlighting the importance of their performance and their coordination with the rest of the crew in order to achieve success in resolving the air emergency.https://www.papelesdelpsicologo.es/pii?pii=3023
spellingShingle Pilar Segura Redondo
Daniel Muñoz Marrón
CRM: Development of Pending Critical Aspects
Papeles del Psicólogo
title CRM: Development of Pending Critical Aspects
title_full CRM: Development of Pending Critical Aspects
title_fullStr CRM: Development of Pending Critical Aspects
title_full_unstemmed CRM: Development of Pending Critical Aspects
title_short CRM: Development of Pending Critical Aspects
title_sort crm development of pending critical aspects
url https://www.papelesdelpsicologo.es/pii?pii=3023
work_keys_str_mv AT pilarseguraredondo crmdevelopmentofpendingcriticalaspects
AT danielmunozmarron crmdevelopmentofpendingcriticalaspects