The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities
Digital inclusion research has focused on the conditions, practices, and activities necessary to ensure that all individuals and communities, including the most marginalized populations, can access and use digital technologies. The complexities of Internet appropriation that enable digital inclusion...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Cogitatio
2023-09-01
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| Series: | Social Inclusion |
| Subjects: | |
| Online Access: | https://www.cogitatiopress.com/socialinclusion/article/view/6623 |
| _version_ | 1797691152323837952 |
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| author | Isabel Pavez Teresa Correa Catalina Farías |
| author_facet | Isabel Pavez Teresa Correa Catalina Farías |
| author_sort | Isabel Pavez |
| collection | DOAJ |
| description | Digital inclusion research has focused on the conditions, practices, and activities necessary to ensure that all individuals and communities, including the most marginalized populations, can access and use digital technologies. The complexities of Internet appropriation that enable digital inclusion have traditionally been approached from a macro‐level perspective that focuses on access infrastructure policies. Although motivations and social, economic, and cultural capital have been part of the analysis at the individual level, there are still questions about how this process unfolds at the community level. Specifically, little is known about how dynamics and interactions among marginalized groups with weaker online skills and limited Internet access influence technological appropriation. The ethics of care offers complementary insights into this phenomenon, allowing scholars to look at how emotions can trigger actions that lead to the technological involvement of those on the digital periphery. Drawing on 71 in‐depth interviews conducted in person with Internet users in 16 rural and urban communities in Chile, we discuss how care sets the stage for organizing, helping, and teaching others. Our results show that emotions such as empathy, powerlessness, and frustration were vital to giving and receiving forms of care that facilitate digital activities. The findings also suggest that digital assistance is more prevalent in tightly‐knit marginalized communities with more trusting communication patterns. |
| first_indexed | 2024-03-12T02:09:15Z |
| format | Article |
| id | doaj.art-79e721aaeb7841f882d908a0ce056c58 |
| institution | Directory Open Access Journal |
| issn | 2183-2803 |
| language | English |
| last_indexed | 2024-03-12T02:09:15Z |
| publishDate | 2023-09-01 |
| publisher | Cogitatio |
| record_format | Article |
| series | Social Inclusion |
| spelling | doaj.art-79e721aaeb7841f882d908a0ce056c582023-09-06T14:46:27ZengCogitatioSocial Inclusion2183-28032023-09-0111327528510.17645/si.v11i3.66233189The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized CommunitiesIsabel Pavez0Teresa Correa1Catalina Farías2Universidad de los Andes, ChileUniversidad Diego Portales, ChileNorthwestern University, USADigital inclusion research has focused on the conditions, practices, and activities necessary to ensure that all individuals and communities, including the most marginalized populations, can access and use digital technologies. The complexities of Internet appropriation that enable digital inclusion have traditionally been approached from a macro‐level perspective that focuses on access infrastructure policies. Although motivations and social, economic, and cultural capital have been part of the analysis at the individual level, there are still questions about how this process unfolds at the community level. Specifically, little is known about how dynamics and interactions among marginalized groups with weaker online skills and limited Internet access influence technological appropriation. The ethics of care offers complementary insights into this phenomenon, allowing scholars to look at how emotions can trigger actions that lead to the technological involvement of those on the digital periphery. Drawing on 71 in‐depth interviews conducted in person with Internet users in 16 rural and urban communities in Chile, we discuss how care sets the stage for organizing, helping, and teaching others. Our results show that emotions such as empathy, powerlessness, and frustration were vital to giving and receiving forms of care that facilitate digital activities. The findings also suggest that digital assistance is more prevalent in tightly‐knit marginalized communities with more trusting communication patterns.https://www.cogitatiopress.com/socialinclusion/article/view/6623digital inclusionemotionsethics of careinternetrural communitiesurban communities |
| spellingShingle | Isabel Pavez Teresa Correa Catalina Farías The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities Social Inclusion digital inclusion emotions ethics of care internet rural communities urban communities |
| title | The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
| title_full | The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
| title_fullStr | The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
| title_full_unstemmed | The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
| title_short | The Power of Emotions: The Ethics of Care in the Digital Inclusion Processes of Marginalized Communities |
| title_sort | power of emotions the ethics of care in the digital inclusion processes of marginalized communities |
| topic | digital inclusion emotions ethics of care internet rural communities urban communities |
| url | https://www.cogitatiopress.com/socialinclusion/article/view/6623 |
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