Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED

Introduction The 2019 coronavirus epidemic (CoViD-19) in Italy originated in Lombardy, on February 21, 2020. Crowding has been defined as a worldwide problem as cause of reduced quality of care and patient satisfaction. It is due and identified by three orders of factors: those at the access (inpu...

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Main Authors: G. Savioli, S. Pesenti, I. Ceresa, E. Oddone, M.A. Bressan
Format: Article
Language:English
Published: Cambridge University Press 2021-04-01
Series:European Psychiatry
Subjects:
Online Access:https://www.cambridge.org/core/product/identifier/S0924933821009755/type/journal_article
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author G. Savioli
S. Pesenti
I. Ceresa
E. Oddone
M.A. Bressan
author_facet G. Savioli
S. Pesenti
I. Ceresa
E. Oddone
M.A. Bressan
author_sort G. Savioli
collection DOAJ
description Introduction The 2019 coronavirus epidemic (CoViD-19) in Italy originated in Lombardy, on February 21, 2020. Crowding has been defined as a worldwide problem as cause of reduced quality of care and patient satisfaction. It is due and identified by three orders of factors: those at the access (input); those related to the patient’s process (throughput); and those at the exit from the ED (output). Objectives We evaluated all the population who went to ED for intossication and substance abuse. Due to the high level of care needed by these, an excessive duration of LOS (length of Stay) can be counterproductive. Methods We evaluated all patients accessing our ED for intossication and substance abuse from February 22 to May 1, 2020 and during the same period of the previous year. Results We enrolled 142 patients. The Crowding input factors are lower in the pandemic period: reduced attenders (41 vs 101) and reduced average waiting times (59 min vs 86 min). The Crowding throughput factors have instead worsened: LOS for both the visit rooms (810 vs 544 min) and the holding area (1205 min vs 947 min). The Crowding output factors also worsened: the percentage of access block is higher during the pandemic (10% vs 5%). The Total Access Block Time is significantly higher in the CoViD period for the holding area (1053 vs 930 min). Conclusions The pandemic period presented a worsened crowding for these patients due to the Access Block.
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spelling doaj.art-7a03061b59f34ff09e6fb9e3cc1094fc2023-11-17T05:09:02ZengCambridge University PressEuropean Psychiatry0924-93381778-35852021-04-0164S364S36410.1192/j.eurpsy.2021.975Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy EDG. Savioli0S. Pesenti1I. Ceresa2E. Oddone3M.A. Bressan4Emergency Department, IRCCS Policlinico San Matteo, Pavia, ItalyIn Cammino Social Cooperative Of San Pellegrino Terme (bg)., La Bonne Semence social cooperative of Oltre il Colle (BG), Bergamo, ItalyEmergency Department, IRCCS Policlinico San Matteo, Pavia, ItalyDepartment Of Public Health, University of Pavia, Pavia, ItalyEmergency Department, IRCCS Policlinico San Matteo, Pavia, Italy Introduction The 2019 coronavirus epidemic (CoViD-19) in Italy originated in Lombardy, on February 21, 2020. Crowding has been defined as a worldwide problem as cause of reduced quality of care and patient satisfaction. It is due and identified by three orders of factors: those at the access (input); those related to the patient’s process (throughput); and those at the exit from the ED (output). Objectives We evaluated all the population who went to ED for intossication and substance abuse. Due to the high level of care needed by these, an excessive duration of LOS (length of Stay) can be counterproductive. Methods We evaluated all patients accessing our ED for intossication and substance abuse from February 22 to May 1, 2020 and during the same period of the previous year. Results We enrolled 142 patients. The Crowding input factors are lower in the pandemic period: reduced attenders (41 vs 101) and reduced average waiting times (59 min vs 86 min). The Crowding throughput factors have instead worsened: LOS for both the visit rooms (810 vs 544 min) and the holding area (1205 min vs 947 min). The Crowding output factors also worsened: the percentage of access block is higher during the pandemic (10% vs 5%). The Total Access Block Time is significantly higher in the CoViD period for the holding area (1053 vs 930 min). Conclusions The pandemic period presented a worsened crowding for these patients due to the Access Block. https://www.cambridge.org/core/product/identifier/S0924933821009755/type/journal_articleCOVID-19 pandemicEmergency departmentcrowdingintossication and substance abuse
spellingShingle G. Savioli
S. Pesenti
I. Ceresa
E. Oddone
M.A. Bressan
Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED
European Psychiatry
COVID-19 pandemic
Emergency department
crowding
intossication and substance abuse
title Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED
title_full Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED
title_fullStr Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED
title_full_unstemmed Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED
title_short Crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic (COVID-19) at a lombardy ED
title_sort crowding analysis for patients with intossication and substance abuse during the first pandemic wave of 2019 coronavirus epidemic covid 19 at a lombardy ed
topic COVID-19 pandemic
Emergency department
crowding
intossication and substance abuse
url https://www.cambridge.org/core/product/identifier/S0924933821009755/type/journal_article
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