Developing essential professional skills: a framework for teaching and learning about feedback

<p>Abstract</p> <p>Background</p> <p>The ability to give and receive feedback effectively is a key skill for doctors, aids learning between all levels of the medical hierarchy, and provides a basis for reflective practice and life-long learning. How best to teach this s...

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Main Authors: Ferguson-Smith Anne C, Henderson Penny, Johnson Martin H
Format: Article
Language:English
Published: BMC 2005-04-01
Series:BMC Medical Education
Online Access:http://www.biomedcentral.com/1472-6920/5/11
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author Ferguson-Smith Anne C
Henderson Penny
Johnson Martin H
author_facet Ferguson-Smith Anne C
Henderson Penny
Johnson Martin H
author_sort Ferguson-Smith Anne C
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>The ability to give and receive feedback effectively is a key skill for doctors, aids learning between all levels of the medical hierarchy, and provides a basis for reflective practice and life-long learning. How best to teach this skill?</p> <p>Discussion</p> <p>We suggest that a single "teaching the skill of feedback" session provides superficial and ineffective learning in a medical culture that often uses feedback skills poorly or discourages feedback. Our experience suggests that both the skill and the underlying attitude informing its application must be addressed, and is best done so longitudinally and reiteratively using different forms of feedback delivery. These feedback learning opportunities include written and oral, peer to peer and cross-hierarchy, public and private, thereby addressing different cognitive processes and attitudinal difficulties.</p> <p>Summary</p> <p>We conclude by asking whether it is possible to build a consensus approach to a framework for teaching and learning feedback skills?</p>
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spelling doaj.art-7a22ae829df049139bbba250bd2ad7092022-12-22T02:45:55ZengBMCBMC Medical Education1472-69202005-04-01511110.1186/1472-6920-5-11Developing essential professional skills: a framework for teaching and learning about feedbackFerguson-Smith Anne CHenderson PennyJohnson Martin H<p>Abstract</p> <p>Background</p> <p>The ability to give and receive feedback effectively is a key skill for doctors, aids learning between all levels of the medical hierarchy, and provides a basis for reflective practice and life-long learning. How best to teach this skill?</p> <p>Discussion</p> <p>We suggest that a single "teaching the skill of feedback" session provides superficial and ineffective learning in a medical culture that often uses feedback skills poorly or discourages feedback. Our experience suggests that both the skill and the underlying attitude informing its application must be addressed, and is best done so longitudinally and reiteratively using different forms of feedback delivery. These feedback learning opportunities include written and oral, peer to peer and cross-hierarchy, public and private, thereby addressing different cognitive processes and attitudinal difficulties.</p> <p>Summary</p> <p>We conclude by asking whether it is possible to build a consensus approach to a framework for teaching and learning feedback skills?</p>http://www.biomedcentral.com/1472-6920/5/11
spellingShingle Ferguson-Smith Anne C
Henderson Penny
Johnson Martin H
Developing essential professional skills: a framework for teaching and learning about feedback
BMC Medical Education
title Developing essential professional skills: a framework for teaching and learning about feedback
title_full Developing essential professional skills: a framework for teaching and learning about feedback
title_fullStr Developing essential professional skills: a framework for teaching and learning about feedback
title_full_unstemmed Developing essential professional skills: a framework for teaching and learning about feedback
title_short Developing essential professional skills: a framework for teaching and learning about feedback
title_sort developing essential professional skills a framework for teaching and learning about feedback
url http://www.biomedcentral.com/1472-6920/5/11
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