Measuring user’s influence in the Yelp recommender system

Purpose – Recommender systems collect information about users and businesses and how they are related. Such relation is given in terms of reviews and votes on reviews. User reviews gather opinions, rating scores and review influence. The latter component is crucial for determining which users are mo...

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Bibliographic Details
Main Authors: Andres Bejarano, Agrima Jindal, Bharat Bhargava
Format: Article
Language:English
Published: Emerald Publishing 2017-08-01
Series:PSU Research Review
Subjects:
Online Access:https://www.emeraldinsight.com/doi/pdfplus/10.1108/PRR-02-2017-0016
Description
Summary:Purpose – Recommender systems collect information about users and businesses and how they are related. Such relation is given in terms of reviews and votes on reviews. User reviews gather opinions, rating scores and review influence. The latter component is crucial for determining which users are more relevant in a recommender system, that is, the users whose reviews are more popular than the average user’s reviews. Design/methodology/approach – A model of measure of user influence is proposed based on review and social attributes of the user. User influence is also used for determining how influenced has been a business being based on popular reviews. Findings – Results indicate there is a connection between social attributes and user influence. Such results are relevant for marketing, credibility estimation and Sybil detections, among others. Originality/value – The proposed model allows search parameterization based on the social attribute weights of users, reviews and businesses. Such weights defines the relevance on each attribute, which can be adjusted according to the search needs. Popularity results are then a function of weight preferences on user, reviews and businesses data join.
ISSN:2399-1747
2398-4007