Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems

Woman-centered antenatal care necessitates Electronic Medical Record (EMR) systems that respect women’s preferences. However, women’s preferences regarding EMR systems in antenatal care remain unknown. This work aims to understand the EMR-related experiences that pregnant Japanes...

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Main Authors: Samar Helou, Victoria Abou-Khalil, Goshiro Yamamoto, Eiji Kondoh, Hiroshi Tamura, Shusuke Hiragi, Osamu Sugiyama, Kazuya Okamoto, Masayuki Nambu, Tomohiro Kuroda
Format: Article
Language:English
Published: MDPI AG 2019-04-01
Series:Informatics
Subjects:
Online Access:https://www.mdpi.com/2227-9709/6/2/15
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author Samar Helou
Victoria Abou-Khalil
Goshiro Yamamoto
Eiji Kondoh
Hiroshi Tamura
Shusuke Hiragi
Osamu Sugiyama
Kazuya Okamoto
Masayuki Nambu
Tomohiro Kuroda
author_facet Samar Helou
Victoria Abou-Khalil
Goshiro Yamamoto
Eiji Kondoh
Hiroshi Tamura
Shusuke Hiragi
Osamu Sugiyama
Kazuya Okamoto
Masayuki Nambu
Tomohiro Kuroda
author_sort Samar Helou
collection DOAJ
description Woman-centered antenatal care necessitates Electronic Medical Record (EMR) systems that respect women’s preferences. However, women’s preferences regarding EMR systems in antenatal care remain unknown. This work aims to understand the EMR-related experiences that pregnant Japanese women want. First, we conducted a field-based observational study at an antenatal care clinic at a Japanese university hospital. We analyzed the data following a thematic analysis approach and found multiple EMR-related experiences that pregnant women encounter during antenatal care. Based on the observations’ findings, we administered a web survey to 413 recently pregnant Japanese women to understand their attitudes regarding the EMR-related experiences. Our results show that pregnant Japanese women want accessible, exchangeable, and biopsychosocial EMRs. They also want EMR-enabled explanations and summaries. Interestingly, differences in their demographics and stages of pregnancy affected their attitudes towards some EMR-related experiences. To respect their preferences, we propose amplifying the roles of EMR systems as tools that promote communication and woman-centeredness in antenatal care. We also propose expanding the EMR design mindset from a biomedical to a biopsychosocial-oriented one. Finally, to accommodate the differences in individual needs and preferences, we propose the design of adaptable person-centered EMR systems.
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spelling doaj.art-7a4c0229be814a8db59d69d91ecd7ee02022-12-22T02:03:26ZengMDPI AGInformatics2227-97092019-04-01621510.3390/informatics6020015informatics6020015Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR SystemsSamar Helou0Victoria Abou-Khalil1Goshiro Yamamoto2Eiji Kondoh3Hiroshi Tamura4Shusuke Hiragi5Osamu Sugiyama6Kazuya Okamoto7Masayuki Nambu8Tomohiro Kuroda9Department of Social Informatics, Graduate School of Informatics, Kyoto University, Kyoto 606-8501, JapanDepartment of Social Informatics, Graduate School of Informatics, Kyoto University, Kyoto 606-8501, JapanDivision of Medical Information Technology and Administration Planning, Kyoto University Hospital, Kyoto 606-8507, JapanDepartment of Gynecology and Obstetrics, Graduate School of Medicine, Kyoto University, Kyoto 606-8507, JapanCenter for Innovative Research and Education in Data Science, Kyoto University, Kyoto 606-8501, JapanDivision of Medical Information Technology and Administration Planning, Kyoto University Hospital, Kyoto 606-8507, JapanPreemptive Medicine and Lifestyle Related Diseases Research Center, Kyoto University, Kyoto 606-8507, JapanDivision of Medical Information Technology and Administration Planning, Kyoto University Hospital, Kyoto 606-8507, JapanPreemptive Medicine and Lifestyle Related Diseases Research Center, Kyoto University, Kyoto 606-8507, JapanDivision of Medical Information Technology and Administration Planning, Kyoto University Hospital, Kyoto 606-8507, JapanWoman-centered antenatal care necessitates Electronic Medical Record (EMR) systems that respect women’s preferences. However, women’s preferences regarding EMR systems in antenatal care remain unknown. This work aims to understand the EMR-related experiences that pregnant Japanese women want. First, we conducted a field-based observational study at an antenatal care clinic at a Japanese university hospital. We analyzed the data following a thematic analysis approach and found multiple EMR-related experiences that pregnant women encounter during antenatal care. Based on the observations’ findings, we administered a web survey to 413 recently pregnant Japanese women to understand their attitudes regarding the EMR-related experiences. Our results show that pregnant Japanese women want accessible, exchangeable, and biopsychosocial EMRs. They also want EMR-enabled explanations and summaries. Interestingly, differences in their demographics and stages of pregnancy affected their attitudes towards some EMR-related experiences. To respect their preferences, we propose amplifying the roles of EMR systems as tools that promote communication and woman-centeredness in antenatal care. We also propose expanding the EMR design mindset from a biomedical to a biopsychosocial-oriented one. Finally, to accommodate the differences in individual needs and preferences, we propose the design of adaptable person-centered EMR systems.https://www.mdpi.com/2227-9709/6/2/15Electronic Medical Record systemuser experienceantenatal careJapanobservational studysurveypregnancywomenattitudesperson-centered care
spellingShingle Samar Helou
Victoria Abou-Khalil
Goshiro Yamamoto
Eiji Kondoh
Hiroshi Tamura
Shusuke Hiragi
Osamu Sugiyama
Kazuya Okamoto
Masayuki Nambu
Tomohiro Kuroda
Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems
Informatics
Electronic Medical Record system
user experience
antenatal care
Japan
observational study
survey
pregnancy
women
attitudes
person-centered care
title Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems
title_full Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems
title_fullStr Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems
title_full_unstemmed Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems
title_short Understanding the EMR-Related Experiences of Pregnant Japanese Women to Redesign Antenatal Care EMR Systems
title_sort understanding the emr related experiences of pregnant japanese women to redesign antenatal care emr systems
topic Electronic Medical Record system
user experience
antenatal care
Japan
observational study
survey
pregnancy
women
attitudes
person-centered care
url https://www.mdpi.com/2227-9709/6/2/15
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