Research on the Game Relationship and Behavior Optimization between Banks and Customers in the Omni-Channel Environment
In an omni-channel environment of banks, the information transmission between banks and customers is the basis for decision-making on both sides. This dissertation analyzes the characteristics of signals sent between banks and customers at different stages and proposes a game model of bank–customer...
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| Format: | Article |
| Sprog: | English |
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MDPI AG
2023-03-01
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| Serier: | Systems |
| Fag: | |
| Online adgang: | https://www.mdpi.com/2079-8954/11/4/171 |