A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes

Crowdsourcing, as a crowd-centered approach, is becoming increasingly popular for organizations to conduct outsourcing, research and development (R&D), and marketing. The effectiveness of a crowdsourcing initiative, as manifested in specific outcomes, depends significantly on the salient...

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Main Author: Hee Rui He
Format: Article
Language:English
Published: IEEE 2022-01-01
Series:IEEE Access
Subjects:
Online Access:https://ieeexplore.ieee.org/document/9863837/
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author Hee Rui He
author_facet Hee Rui He
author_sort Hee Rui He
collection DOAJ
description Crowdsourcing, as a crowd-centered approach, is becoming increasingly popular for organizations to conduct outsourcing, research and development (R&D), and marketing. The effectiveness of a crowdsourcing initiative, as manifested in specific outcomes, depends significantly on the salient characteristics of the configured crowd. This study aims to investigate which business purposes necessitate which crowds with which characteristics. Contributions of this study include: 1) introducing and defining three crowd attributes to depict the salient characteristics of a crowd, and 2) proposing a typology of eight crowd configurations by combining high or low levels of the three crowd attributes and examining each crowd configuration to highlight the relationships between crowd attributes and crowdsourcing outcomes. Eight mini cases corresponding to the eight crowd configurations are presented to illustrate how crowd configurations were implemented in real-life situations. The theoretical and practical implications are discussed respectively.
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spelling doaj.art-7acfc6700bce4e02902b94e5b7db4a042022-12-22T01:38:44ZengIEEEIEEE Access2169-35362022-01-0110881788819010.1109/ACCESS.2022.32003419863837A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing OutcomesHee Rui He0https://orcid.org/0000-0003-2396-0322School of Maritime Economics and Management, Dalian Maritime University, Dalian, ChinaCrowdsourcing, as a crowd-centered approach, is becoming increasingly popular for organizations to conduct outsourcing, research and development (R&D), and marketing. The effectiveness of a crowdsourcing initiative, as manifested in specific outcomes, depends significantly on the salient characteristics of the configured crowd. This study aims to investigate which business purposes necessitate which crowds with which characteristics. Contributions of this study include: 1) introducing and defining three crowd attributes to depict the salient characteristics of a crowd, and 2) proposing a typology of eight crowd configurations by combining high or low levels of the three crowd attributes and examining each crowd configuration to highlight the relationships between crowd attributes and crowdsourcing outcomes. Eight mini cases corresponding to the eight crowd configurations are presented to illustrate how crowd configurations were implemented in real-life situations. The theoretical and practical implications are discussed respectively.https://ieeexplore.ieee.org/document/9863837/Crowdsourcingcrowdcrowd attributescrowdsourcing outcomestypology
spellingShingle Hee Rui He
A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes
IEEE Access
Crowdsourcing
crowd
crowd attributes
crowdsourcing outcomes
typology
title A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes
title_full A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes
title_fullStr A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes
title_full_unstemmed A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes
title_short A Typology of Crowd Configurations Based on Crowd Attributes and Their Impacts on Crowdsourcing Outcomes
title_sort typology of crowd configurations based on crowd attributes and their impacts on crowdsourcing outcomes
topic Crowdsourcing
crowd
crowd attributes
crowdsourcing outcomes
typology
url https://ieeexplore.ieee.org/document/9863837/
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