Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)
The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for th...
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| Format: | Article |
| Language: | English |
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MDPI AG
2021-11-01
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| Series: | Applied Sciences |
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| Online Access: | https://www.mdpi.com/2076-3417/11/22/10712 |
| _version_ | 1797511360947421184 |
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| author | Wilson Nieto Bernal Keryn Lorena García Espitaleta |
| author_facet | Wilson Nieto Bernal Keryn Lorena García Espitaleta |
| author_sort | Wilson Nieto Bernal |
| collection | DOAJ |
| description | The goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia. |
| first_indexed | 2024-03-10T05:44:15Z |
| format | Article |
| id | doaj.art-7ae5508873e5439b81ff75199c4ffe0a |
| institution | Directory Open Access Journal |
| issn | 2076-3417 |
| language | English |
| last_indexed | 2024-03-10T05:44:15Z |
| publishDate | 2021-11-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Applied Sciences |
| spelling | doaj.art-7ae5508873e5439b81ff75199c4ffe0a2023-11-22T22:17:48ZengMDPI AGApplied Sciences2076-34172021-11-0111221071210.3390/app112210712Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2)Wilson Nieto Bernal0Keryn Lorena García Espitaleta1Facultad de Ingeniería, Departamento de Ingeniería de Sistemas, Universidad del Norte, Puerto Colombia, Barranquilla 080001, Atlántico, ColombiaFacultad de Ingeniería, Departamento de Ingeniería de Sistemas, Universidad del Norte, Puerto Colombia, Barranquilla 080001, Atlántico, ColombiaThe goal of this research is to design a framework to develop an information technology (IT) maturity model to guide the planning, design, and implementation of smart city services. The objectives of the proposed model are to define qualitatively and measure quantitatively the maturity levels for the IT dimensions used by smart cities (IT governance, IT services, data management and infrastructure), and to develop an implementation model that is practical and contextualized to the needs of any territory that wants to create or improve smart city services. The proposed framework consists of three components: a conceptual model of smart city services, IT dimensions and indicators, and IT maturity levels. The framework was validated by applying it to a case study for the evaluation of the IT maturity levels for the city of Cereté, Colombia.https://www.mdpi.com/2076-3417/11/22/10712smart citiesinformation technology models of maturitytechnology managementemergent technologies |
| spellingShingle | Wilson Nieto Bernal Keryn Lorena García Espitaleta Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2) Applied Sciences smart cities information technology models of maturity technology management emergent technologies |
| title | Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2) |
| title_full | Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2) |
| title_fullStr | Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2) |
| title_full_unstemmed | Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2) |
| title_short | Framework for Developing an Information Technology Maturity Model for Smart City Services in Emerging Economies: (FSCE2) |
| title_sort | framework for developing an information technology maturity model for smart city services in emerging economies fsce2 |
| topic | smart cities information technology models of maturity technology management emergent technologies |
| url | https://www.mdpi.com/2076-3417/11/22/10712 |
| work_keys_str_mv | AT wilsonnietobernal frameworkfordevelopinganinformationtechnologymaturitymodelforsmartcityservicesinemergingeconomiesfsce2 AT kerynlorenagarciaespitaleta frameworkfordevelopinganinformationtechnologymaturitymodelforsmartcityservicesinemergingeconomiesfsce2 |