The pattern of crisis calls to a suicide telephone helpline service in Nigeria

Background: Suicide is the deliberate killing of oneself. Although it is preventable, suicide accounts for over 800,000 global deaths annually. There is the need to scale-up prevention strategies, and one of these strategies is the provision of suicide telephone helplines. Objectives: To describe...

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Main Authors: Ogbolu RE, Oyatokun BO, Adegbite TA, Ogunsola K, Tade T, Olafisoye O, Aina OF
Format: Article
Language:English
Published: Medical and Dental Consultants Association of Nigeria, OOUTH Sagamu 2020-08-01
Series:Annals of Health Research
Subjects:
Online Access:https://www.annalsofhealthresearch.com/index.php/ahr/article/view/236
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author Ogbolu RE
Oyatokun BO
Adegbite TA
Ogunsola K
Tade T
Olafisoye O
Aina OF
author_facet Ogbolu RE
Oyatokun BO
Adegbite TA
Ogunsola K
Tade T
Olafisoye O
Aina OF
author_sort Ogbolu RE
collection DOAJ
description Background: Suicide is the deliberate killing of oneself. Although it is preventable, suicide accounts for over 800,000 global deaths annually. There is the need to scale-up prevention strategies, and one of these strategies is the provision of suicide telephone helplines. Objectives: To describe the pattern of calls received by a suicide telephone helpline and the types of intervention provided in a Nigerian facility. Methods: This was a descriptive study of the first 100 completed calls received on a 24-hour suicide telephone helpline service by trained responders. Results: All the calls emanated from 14 states of the federation, with the majority (83.0%) from the Southern parts of the country. The reasons for the telephone calls varied from crisis situations (47.0%) to telephone number-verification (27.0%), mental health information (20.0%), and others (6.0%). The mean age of the crisis -situation callers was 25.8 years, with a slight female preponderance (53.2%); most were single in marital status (68.1%) and unemployed (70.2%). A majority (72.3%) of the callers had an underlying mental condition, 68.1% had suicidal ideation while 12.8% had previously attempted suicide. All the crisis callers were offered interventions ranging from phone counselling to linkage to the nearest mental health services. Conclusion: A majority of the crisis callers were offered mental health services, raising the possibility that the availability of telephone helplines may play a role in suicide prevention in Nigeria.
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spelling doaj.art-7ae7b5bd9ea34ead92f48e3296c5cf0c2022-12-21T23:13:10ZengMedical and Dental Consultants Association of Nigeria, OOUTH SagamuAnnals of Health Research2476-86422536-61492020-08-016324625710.30442/ahr.0603-01-87The pattern of crisis calls to a suicide telephone helpline service in NigeriaOgbolu REOyatokun BOAdegbite TA Ogunsola KTade TOlafisoye OAina OFBackground: Suicide is the deliberate killing of oneself. Although it is preventable, suicide accounts for over 800,000 global deaths annually. There is the need to scale-up prevention strategies, and one of these strategies is the provision of suicide telephone helplines. Objectives: To describe the pattern of calls received by a suicide telephone helpline and the types of intervention provided in a Nigerian facility. Methods: This was a descriptive study of the first 100 completed calls received on a 24-hour suicide telephone helpline service by trained responders. Results: All the calls emanated from 14 states of the federation, with the majority (83.0%) from the Southern parts of the country. The reasons for the telephone calls varied from crisis situations (47.0%) to telephone number-verification (27.0%), mental health information (20.0%), and others (6.0%). The mean age of the crisis -situation callers was 25.8 years, with a slight female preponderance (53.2%); most were single in marital status (68.1%) and unemployed (70.2%). A majority (72.3%) of the callers had an underlying mental condition, 68.1% had suicidal ideation while 12.8% had previously attempted suicide. All the crisis callers were offered interventions ranging from phone counselling to linkage to the nearest mental health services. Conclusion: A majority of the crisis callers were offered mental health services, raising the possibility that the availability of telephone helplines may play a role in suicide prevention in Nigeria.https://www.annalsofhealthresearch.com/index.php/ahr/article/view/236crisis interventionmental healthsuicidetelephone helplinemental health
spellingShingle Ogbolu RE
Oyatokun BO
Adegbite TA
Ogunsola K
Tade T
Olafisoye O
Aina OF
The pattern of crisis calls to a suicide telephone helpline service in Nigeria
Annals of Health Research
crisis intervention
mental health
suicide
telephone helpline
mental health
title The pattern of crisis calls to a suicide telephone helpline service in Nigeria
title_full The pattern of crisis calls to a suicide telephone helpline service in Nigeria
title_fullStr The pattern of crisis calls to a suicide telephone helpline service in Nigeria
title_full_unstemmed The pattern of crisis calls to a suicide telephone helpline service in Nigeria
title_short The pattern of crisis calls to a suicide telephone helpline service in Nigeria
title_sort pattern of crisis calls to a suicide telephone helpline service in nigeria
topic crisis intervention
mental health
suicide
telephone helpline
mental health
url https://www.annalsofhealthresearch.com/index.php/ahr/article/view/236
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