The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services

Abstract Background Video-reflexive ethnography (VRE) has been argued to be an alternative approach to collaborative learning in healthcare teams, more able to capture the complexities of the healthcare environment than simulation. This study aims to explore the feasibility and acceptability of empl...

Full description

Bibliographic Details
Main Authors: Siobhan McHugh, Laura Sheard, Jane O’Hara, Rebecca Lawton
Format: Article
Language:English
Published: BMC 2022-11-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-022-08713-9
_version_ 1797865198796668928
author Siobhan McHugh
Laura Sheard
Jane O’Hara
Rebecca Lawton
author_facet Siobhan McHugh
Laura Sheard
Jane O’Hara
Rebecca Lawton
author_sort Siobhan McHugh
collection DOAJ
description Abstract Background Video-reflexive ethnography (VRE) has been argued to be an alternative approach to collaborative learning in healthcare teams, more able to capture the complexities of the healthcare environment than simulation. This study aims to explore the feasibility and acceptability of employing VRE as an improvement tool in acute maternity services. Method Focused ethnography and semi-structured interviews (n = 17) explored the feasibility of employing VRE from the perspective of the researcher-facilitator, and that of the healthcare staff participants. Reflexive thematic analysis was used to generate key themes. Results We identified four themes related to feasibility of employing VRE as an improvement approach: laying the groundwork; challenges of capturing in-situ video footage; effective facilitation of reflexive feedback; and, power to change. Of note was the central role of the facilitator in building and maintaining staff trust in the process, particularly in being able to guide collaborative, non-punitive discussion during reflexive feedback sessions. Interestingly, when considering implementation of change, structural hierarchies were evident with more senior staff better able to develop and effect ideas. Two themes related to acceptability of VRE among healthcare staff were identified: staff response to the role of VRE in improvement; and the power of a different perspective. Staff were overwhelmingly positive about their experience of VRE, particularly appreciating the time, space and autonomy it afforded them to navigate and articulate ideas for change and improvement. Conclusion VRE is both feasible and acceptable as an improvement tool with acute, multi-disciplinary maternity staff teams. It is an important healthcare improvement tool that could prompt the development and maintenance of team resilience factors in the face of increasing stress and burn-out of healthcare staff in maternity services.
first_indexed 2024-04-09T23:05:18Z
format Article
id doaj.art-7ae991d168bb40a6ad343cd8c2de1eae
institution Directory Open Access Journal
issn 1472-6963
language English
last_indexed 2024-04-09T23:05:18Z
publishDate 2022-11-01
publisher BMC
record_format Article
series BMC Health Services Research
spelling doaj.art-7ae991d168bb40a6ad343cd8c2de1eae2023-03-22T10:46:34ZengBMCBMC Health Services Research1472-69632022-11-0122111310.1186/s12913-022-08713-9The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity servicesSiobhan McHugh0Laura Sheard1Jane O’Hara2Rebecca Lawton3School of Healthcare, University of LeedsDepartment of Health Sciences, University of YorkSchool of Healthcare, University of LeedsSchool of Psychology, University of LeedsAbstract Background Video-reflexive ethnography (VRE) has been argued to be an alternative approach to collaborative learning in healthcare teams, more able to capture the complexities of the healthcare environment than simulation. This study aims to explore the feasibility and acceptability of employing VRE as an improvement tool in acute maternity services. Method Focused ethnography and semi-structured interviews (n = 17) explored the feasibility of employing VRE from the perspective of the researcher-facilitator, and that of the healthcare staff participants. Reflexive thematic analysis was used to generate key themes. Results We identified four themes related to feasibility of employing VRE as an improvement approach: laying the groundwork; challenges of capturing in-situ video footage; effective facilitation of reflexive feedback; and, power to change. Of note was the central role of the facilitator in building and maintaining staff trust in the process, particularly in being able to guide collaborative, non-punitive discussion during reflexive feedback sessions. Interestingly, when considering implementation of change, structural hierarchies were evident with more senior staff better able to develop and effect ideas. Two themes related to acceptability of VRE among healthcare staff were identified: staff response to the role of VRE in improvement; and the power of a different perspective. Staff were overwhelmingly positive about their experience of VRE, particularly appreciating the time, space and autonomy it afforded them to navigate and articulate ideas for change and improvement. Conclusion VRE is both feasible and acceptable as an improvement tool with acute, multi-disciplinary maternity staff teams. It is an important healthcare improvement tool that could prompt the development and maintenance of team resilience factors in the face of increasing stress and burn-out of healthcare staff in maternity services.https://doi.org/10.1186/s12913-022-08713-9Healthcare improvementVideo reflexive ethnographyMaternityCommunicationTeamworkMulti-disciplinary healthcare teams
spellingShingle Siobhan McHugh
Laura Sheard
Jane O’Hara
Rebecca Lawton
The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services
BMC Health Services Research
Healthcare improvement
Video reflexive ethnography
Maternity
Communication
Teamwork
Multi-disciplinary healthcare teams
title The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services
title_full The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services
title_fullStr The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services
title_full_unstemmed The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services
title_short The feasibility and acceptability of implementing video reflexive ethnography (VRE) as an improvement tool in acute maternity services
title_sort feasibility and acceptability of implementing video reflexive ethnography vre as an improvement tool in acute maternity services
topic Healthcare improvement
Video reflexive ethnography
Maternity
Communication
Teamwork
Multi-disciplinary healthcare teams
url https://doi.org/10.1186/s12913-022-08713-9
work_keys_str_mv AT siobhanmchugh thefeasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT laurasheard thefeasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT janeohara thefeasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT rebeccalawton thefeasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT siobhanmchugh feasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT laurasheard feasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT janeohara feasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices
AT rebeccalawton feasibilityandacceptabilityofimplementingvideoreflexiveethnographyvreasanimprovementtoolinacutematernityservices