Passenger Acceptability of Teleoperation in Railways

In this survey-based study, passenger awareness and acceptability of potential teleoperation services in the railway domain were analyzed. The literature on the important factors for the acceptability of automated transport was reviewed. These factors were adapted to teleoperation in the railway dom...

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Main Authors: Baris Cogan, Julia Tandetzki, Birgit Milius
Format: Article
Language:English
Published: MDPI AG 2022-11-01
Series:Future Transportation
Subjects:
Online Access:https://www.mdpi.com/2673-7590/2/4/53
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author Baris Cogan
Julia Tandetzki
Birgit Milius
author_facet Baris Cogan
Julia Tandetzki
Birgit Milius
author_sort Baris Cogan
collection DOAJ
description In this survey-based study, passenger awareness and acceptability of potential teleoperation services in the railway domain were analyzed. The literature on the important factors for the acceptability of automated transport was reviewed. These factors were adapted to teleoperation in the railway domain. An online survey was conducted for obtaining passengers’ views on automated rail transport and the remote control of trains. A choice-based conjoint analysis was conducted to obtain user preferences regarding a potential teleoperation service. Overall, the teleoperation system and its capabilities received positive feedback. While increased resilience and reliability of rail services were identified as potential opportunities for higher acceptance, safety and security concerns of prospective passengers were highlighted as influencing factors.
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spelling doaj.art-7af20bd1c91d4878b3ce2cb9c779b2e62023-11-24T14:59:24ZengMDPI AGFuture Transportation2673-75902022-11-012495696910.3390/futuretransp2040053Passenger Acceptability of Teleoperation in RailwaysBaris Cogan0Julia Tandetzki1Birgit Milius2Department of Land and Sea Transport Systems, Technische Universität Berlin, Straße des 17. Juni 135, 10623 Berlin, GermanyDepartment of Land and Sea Transport Systems, Technische Universität Berlin, Straße des 17. Juni 135, 10623 Berlin, GermanyDepartment of Land and Sea Transport Systems, Technische Universität Berlin, Straße des 17. Juni 135, 10623 Berlin, GermanyIn this survey-based study, passenger awareness and acceptability of potential teleoperation services in the railway domain were analyzed. The literature on the important factors for the acceptability of automated transport was reviewed. These factors were adapted to teleoperation in the railway domain. An online survey was conducted for obtaining passengers’ views on automated rail transport and the remote control of trains. A choice-based conjoint analysis was conducted to obtain user preferences regarding a potential teleoperation service. Overall, the teleoperation system and its capabilities received positive feedback. While increased resilience and reliability of rail services were identified as potential opportunities for higher acceptance, safety and security concerns of prospective passengers were highlighted as influencing factors.https://www.mdpi.com/2673-7590/2/4/53railwaysremote operationacceptabilityconjoint analysispassengersteleoperation
spellingShingle Baris Cogan
Julia Tandetzki
Birgit Milius
Passenger Acceptability of Teleoperation in Railways
Future Transportation
railways
remote operation
acceptability
conjoint analysis
passengers
teleoperation
title Passenger Acceptability of Teleoperation in Railways
title_full Passenger Acceptability of Teleoperation in Railways
title_fullStr Passenger Acceptability of Teleoperation in Railways
title_full_unstemmed Passenger Acceptability of Teleoperation in Railways
title_short Passenger Acceptability of Teleoperation in Railways
title_sort passenger acceptability of teleoperation in railways
topic railways
remote operation
acceptability
conjoint analysis
passengers
teleoperation
url https://www.mdpi.com/2673-7590/2/4/53
work_keys_str_mv AT bariscogan passengeracceptabilityofteleoperationinrailways
AT juliatandetzki passengeracceptabilityofteleoperationinrailways
AT birgitmilius passengeracceptabilityofteleoperationinrailways