Operational Integration in Health Care versus Mass Production

Purpose: Operational integration has been studied by several authors. However, still there are many research questions to be raised. Methodology/Approach: Two value chains have been studied within two different sectors: the health sector and the car component industry (mass producer). The research...

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Main Authors: Inger A Øygarden Gamme, Geir Berg
Format: Article
Language:English
Published: Technical University of Kosice 2016-06-01
Series:Kvalita Inovácia Prosperita
Subjects:
Online Access:https://www.qip-journal.eu/index.php/QIP/article/view/658
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author Inger A Øygarden Gamme
Geir Berg
author_facet Inger A Øygarden Gamme
Geir Berg
author_sort Inger A Øygarden Gamme
collection DOAJ
description Purpose: Operational integration has been studied by several authors. However, still there are many research questions to be raised. Methodology/Approach: Two value chains have been studied within two different sectors: the health sector and the car component industry (mass producer). The research methodology is based on semi-structured interviews with selected persons from different levels within the organizations. The data was transcribed, coded and further analyzed to find enablers or disablers to operational integration in both sectors. Findings: From this study, factors such as management commitment, co-location, and job-rotation can be seen as contributing factors in both organizations. Both experience disablers such as working as functional silos and little alignment of overall goals. Differences are seen in the greater use of job rotation within health care, while the mass producer had more mechanisms to facilitate working in cross functional teams. Practical implication: This paper presents empirical findings of success factors and pitfalls for operational integration within the value chain of two different types of organizations. Based on this mapping, recommendations on how to achieve better operational integration will be presented. Originality/Value of paper: The research initiative provides knowledge experiences from operational integration in two different Norwegian organizations representing two different sectors.
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spelling doaj.art-7af5c0e268614505b81f39ca79cfd6c52023-08-10T13:37:40ZengTechnical University of KosiceKvalita Inovácia Prosperita1335-17451338-984X2016-06-0120110.12776/qip.v20i1.658Operational Integration in Health Care versus Mass ProductionInger A Øygarden Gamme0Geir Berg1Gjøvik University CollegeInnlandet Hospital Trust Lillehammer Purpose: Operational integration has been studied by several authors. However, still there are many research questions to be raised. Methodology/Approach: Two value chains have been studied within two different sectors: the health sector and the car component industry (mass producer). The research methodology is based on semi-structured interviews with selected persons from different levels within the organizations. The data was transcribed, coded and further analyzed to find enablers or disablers to operational integration in both sectors. Findings: From this study, factors such as management commitment, co-location, and job-rotation can be seen as contributing factors in both organizations. Both experience disablers such as working as functional silos and little alignment of overall goals. Differences are seen in the greater use of job rotation within health care, while the mass producer had more mechanisms to facilitate working in cross functional teams. Practical implication: This paper presents empirical findings of success factors and pitfalls for operational integration within the value chain of two different types of organizations. Based on this mapping, recommendations on how to achieve better operational integration will be presented. Originality/Value of paper: The research initiative provides knowledge experiences from operational integration in two different Norwegian organizations representing two different sectors. https://www.qip-journal.eu/index.php/QIP/article/view/658collaborationhealth careintegrationinter-functionalmass production
spellingShingle Inger A Øygarden Gamme
Geir Berg
Operational Integration in Health Care versus Mass Production
Kvalita Inovácia Prosperita
collaboration
health care
integration
inter-functional
mass production
title Operational Integration in Health Care versus Mass Production
title_full Operational Integration in Health Care versus Mass Production
title_fullStr Operational Integration in Health Care versus Mass Production
title_full_unstemmed Operational Integration in Health Care versus Mass Production
title_short Operational Integration in Health Care versus Mass Production
title_sort operational integration in health care versus mass production
topic collaboration
health care
integration
inter-functional
mass production
url https://www.qip-journal.eu/index.php/QIP/article/view/658
work_keys_str_mv AT ingeraøygardengamme operationalintegrationinhealthcareversusmassproduction
AT geirberg operationalintegrationinhealthcareversusmassproduction